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Scheduler/Helpdesk

4 months ago

Reading Berkshire, United Kingdom Resourcing Group Full time

Title: Schedular/Helpdesk Operative

Location: Reading

Start Date: 24/06/2024

Pay Rate: 15.28ph PAYE

Our client who are one of the leading companies are currently recruiting for a Schedular/Helpdesk to join their team on a Temporary basis in the Reading area on a temporary basis for 6 months.

The position is full-time office based - Mon-Fri on shifts of 08:00am till 16:00pm and 09:00 till 17:00

Duties:

  • First point of contact for all planned and reactive maintenance activity, received by telephone and e-mail.
  • Raise Purchase Orders/Invoices
  • Plan PPM work for engineers and sub-contractors
  • Dealing with phone calls on various issues from customers
  • Arranging for the attendance porters/cleaners to newly reported requests
  • Collate accurate reports as required.
  • Advising clients of correct contact details for Facilities Manager, Building Managers, and Porters
  • Ad hoc administration duties.
  • Managing quoted works process liaising with contract staff where required.

Requirements:

  • Customer Service Skills
  • Understanding of the planning/scheduling maintenance works or similar (desirable)
  • An excellent telephone manner.
  • Ability to work under pressure and meet tight deadlines.
  • Working knowledge of MS Office including Excel and Outlook.

If you would like to be considered for this role, please apply online.

Resourcing Group is acting as an Employment Business in relation to this vacancy.

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