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Change Management

2 months ago


England, United Kingdom NCS - National Citizen Service Trust Full time

This is a FTC due to begin in October 2024 until September 2025
Location: This is a remote role, based nationally

NCS Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made on merit.

We particularly welcome applications from people who are Black, Asian, or from an ethnically diverse background, or people with disabilities, as these groups are currently underrepresented particularly in our leadership.

We are committed to improving equality of opportunity in the workplace and are a signatory to the Race at Work Charter from Business in the Community, the Prince’s responsible business network; and the Disability Confident Committed employer scheme.

The Change Manager role will play a key role in driving through a range of change initiatives right across the Trust, whether programmes (multiple projects) or single projects.

The role will be responsible for connecting the dots between what is needed, the people who need to be involved, determining the route a change project takes and then successfully delivering it.

It will require an ability to look across different teams and quickly assimilate information to understand impacts, dependencies, risk and opportunities.

The role will work closely with the Head of PMO who will hold ultimate accountability for governance of programmes and projects.

Lead the project management of a wide range of programmes and projects across the Trust
Lead the Planning, support, facilitation of progress of activities, ensuring that delivery is on track, as well as establishing mitigating activities where risks and issues may arise.
Drive delivery of projects against often challenging timelines.
Working with senior leaders and Head of PMO to scope and initiate projects: defining deliverables, scope and project objectives; developing project plans and project delivery teams and gathering requisite approvals
Facilitating project meetings to drive progress, coordinate project activity, manage risk, issues and change
Supporting project closure and transition in line with NCS Trust project governance processes

Adaptability – Accepts need for change, maintains a positive outlook and projects credibility
Leading Self and Others – supports team to achieve objectives, uses appropriate delegation, takes ownership of own development and makes development opportunities for others
Delivering Results – demonstrates high standard of work, monitors work against a plan, takes personal responsibility for success of team tasks and projects

Significant programme management and delivery experience
Proficient in project management and other business software such as Smartsheet and Google suite

Clarity of project outcomes, timescales and deliverables clearly understood by project participants/stakeholders
High visibility of progress against plans among project/programme stakeholders
Effective identification and management of risks and issues, assured by the Trust’s Risk and Assurance Manager
Effective and timely resolution of issues, obstacles and inter-dependencies that could impede delivery or increase the project or programme’s delivery

Project/Programme qualification e.g. experience working with both Waterfall and Agile methodologies
Project/Programme Management experience in a fast paced environment
Ability to maintain confidentiality and manage data and information with discretion
Experience with matrix working and strong capability as a business partner in relationship building with stakeholders
Knowledge of project management best practices, methodologies, and project governance principles
Experience in organisational change management
28 days annual leave in addition to Bank Holiday entitlements.
~Life Assurance
~24/7 access to an Employee Assistance Program
~ Access to a national discount platform, shared with one family member
~ Discounted Eye Care
~ Cycle to work scheme
~ You can request flexible working immediately
~ Any roles which involve regular face to face contact with Young People or access to schools will require an enhanced check.