Product Owner, Agile, Hybrid working
5 days ago
Digital Product Owner – Chatbot
Surrey - Hybrid working
£We currently have an exciting opportunity for a Digital Product Owner on a permanent basis, for a leading and ambitious financial services company. The role will be instrumental in developing their chatbot and chat capability. You will be working collaboratively with and as part of an Agile team and you will play a key role in maximising the value of new and existing products that support customers now and in the future. You will help to shape the vision for their chatbot and customer support and lead on building towards this vision.
Lead on shaping approach on chatbot development and optimisation
Lead product discovery and collaborate with the wider business on user research and customer testing to bring the voice of the customer into your squad
Have ownership of the full product lifecycle including optimising and retiring solutions
Continuously review business needs, refine priorities, deliverables, and seek out opportunities and risks
Experience with building and optimising chatbot experiences
Experience working on large Agile projects and an understanding of Scrum and DevOps
Proficient at generating high quality documentation including user stories, use cases and flow diagrams
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