Business Office Senior Analyst

2 weeks ago


London, United Kingdom The Children's Investment Fund Foundation Full time

Business Analyst (12 month Fixed-Term Contract)
Sitting within DTS, the team own and manage the selection, implementation and development of new systems and processes, utilising effective project and change management methodology and controls to drive the evolution of data management within CIFF.
The Business Analyst is responsible for the analysis on larger projects requests for changes and improvements to CIFF's existing business processes and systems, as well as projects to implement new systems and business processes.
Within an Agile development framework, the role will work closely with business stakeholders and project teams, to facilitate conversations, elicit requirements for feature developments and process improvements, work with both internal and third-party developers to deliver changes through the entire project lifecycle. The Business Analyst will also coordinate and input into business readiness activities, such as business acceptance testing and user-training.
Gain an understanding of the business and its culture, understanding the organisational structure, resources, outputs, and the framework in which it operates in.
Work with stakeholders to identify new opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes, procedures, and systems.
Work with project teams to define scope, capture and gain agreement of the business goals and objectives driving the need for the project, identifying the deliverables needed.
Elicit business requirements from stakeholders and other relevant sources, including functional, non-functional, and operational requirements.
Generate high quality business requirements documentation (such as customer journeys, requirements specifications, user stories, use cases and acceptance criteria). Generate detailed technical requirements specifications (such as data models, ER diagrams, UML models, UX, CX, wireframes).
Prioritise requirements (MoSCoW), breakdown scope (into project backlogs, epics, features and user stories), generate "SMART" success criteria and KPI's.
Manage the requirements throughout the project lifecycle; ensuring effective scope control and that solution compliance to requirements is tracked through to implementation.
Facilitate solution options, viability and cost discussions with Change Delivery Programme Manager, Data Architect, product owners and project sponsors.
Participate in agile development processes, such as roadmap planning, backlog grooming, sprint planning and sprint retrospectives.
Work closely with the development and business teams throughout the project lifecycle to ensure that the requirements are understood, and development is aligned.
Review test cases and test plans from the development team, negotiate testing scope and timelines, review test scripts, review defects raised.
Drive the UAT with the business users, which includes performing some parts of the UAT, providing test scenarios, and reviewing defects raised.
Participate in Business Readiness tasks such as communications, trainings, and documentation for the users.
Conduct analysis and change control for any significant new requirements.
Perform follow up analysis on projects and changes after implementation, to continually measure success and identify opportunities for improvements.
Head of Business Change,
• Head - Digital & Technology Solutions and India Operations,
• Demonstrated success as a Business Analyst in demanding organisations, with constrained resources and fast-paced delivery timelines, where being self-directed, determined, and resilient are a key requirement.
• Experience of industry standard Business Analyst techniques and tools i.e. stakeholder assessment, business process and IT systems analysis, requirements gathering, data modelling, asset management, field services, facilitation, presentation, project management, change management, and strategic analysis.
• process mapping, developing RACI charts and KPIs, controls & risks.
• Proven working knowledge of Agile principles and the role of the Business Analyst in this methodology.
• Full project lifecycle experience.
• able to identify, develop and manage relationships with stakeholders throughout the business, with the ability to challenge stakeholders where appropriate.
• Proficient with full Microsoft Office suite, particularly Excel and Visio (or similar tool).
• Educated to bachelor's degree level or holds a relevant professional qualification.
• Effective written and verbal communication, excellent facilitation, presentation, and training skills.
• Ability to critically evaluate information gathered across multiple sources, reconcile variances, and recommend proposals to senior management and key stakeholders.
• able to prioritise, working on large projects and small tasks in parallel.
• Have the drive and ambition to put data at the heart of decision making.
• Is passionate about CIFF's mission, maintaining perspective on how daily actions contribute to improving the lives of children.
BCS, Scrum Master and/or Product Owner Certification.
• Experience with Microsoft databases and writing T-SQL.
• Understanding of Data Warehouse principles in Big Data environments.
Alongside a competitive salary, we offer a generous benefits package here at CIFF that includes, but is not limited to the following:
Annual leave - 25 days per annum. Bonus - CIFF currently operates a discretionary bonus scheme.
Training allowance
Wellbeing allowance
Life insurance
Medical insurance



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