Manager - Product Manager

7 days ago

Waterside East Ayrshire, United Kingdom Hays Full time

About the role As a Senior Product Manager, for Enterprise AI Agents you have to define, own and scale the next generation of agentic Al products across organisation. You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:30pm Monday to Friday.

Shifts: Monday – Friday (37.5 hours per week)
Identify and prioritise agentic use cases with the highest operational and commercial impact.
Shape product strategy informed by developments in generative Al, multi-agent orchestration, RAG architectures and emerging standards.
Work directly with engineers building agent systems using LangGraph, OpenAl's agentic stack, Anthropic mode\s, retrieval pipelines, vector stores, tool use frameworks and custom orchestration layers.
Own the backlog, sprint priorities, delivery cadence and cross-team dependency management.
Ensure tight alignment between product, engineering, design, data science, compliance and airline stakeholders.
Maintain a clear operating model ensuring transparency on progress, risks and trade-offs.

AI and Data Expertise
Work with generative and probabilistic Al including LLl‘•1s, RAG pipelines, embedding stores, caching layers, tool use, and hybrid agent architectures.
Understand data readiness, data quality and the operational requirements for high-reliability agent behaviour.
Risk, Governance and Ethical AI
Identify risks such as hallucinations, bias, privacy concerns, dependency loops, model drift and agent runaway behaviours.
Ensure product decisions comply with Responsible Al practices and regulatory obligations across multiple markets.
Partner with compliance, cyber security, legal and risk teams early in the design process.
Support guardrail design including policy enforcement, content filters, tool restrictions and human-in-the-loop controls.

Performance, Evaluation and Continuous Improvement
Define evaluation strategies covering both mode\-level and agent-level performance.
Communicate vision, roadmaps, risks, and value realisation clearly and confidently.
Drive adoption strategies ensuring new capabilities land successfully inside operational units with measurable uptake.

Leadership, Team Development and Hiring
Mentor product managers and analysts, and partner with engineering to shape strong delivery practices.
Support recruitment as the Al function grows across multiple airlines and business units

Strong understanding of model development cycles, fine-tuning, experimentation and observability.
This is a 6-month contract.
A day rate, in-scope IR35, £800-900.00 per day (via a Hays approved umbrella company) or £600-700 per day via Hays PAYE
This role provides a hybrid working access from the comforts of your own home and only going to our state-of-the-art office in Waterside (2/3) days per week.
May involve international travel

Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.
If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.

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