Performance and Planning Director
2 weeks ago
Contributory pension scheme entitlement from date of commencement
Online benefits & discounts
Life assurance cover for all team members
Complimentary meals whilst on duty at our team members' restaurants
Cycle to work scheme
Occupational Health, including subsidised massage treatments and health clinics
Social events throughout the year - including our winter ball, summer party and regular pub quizzes
Our Director of Guest Experience is responsible for ensuring a seamless and guest centric service is offered throughout every interaction with our guests while building lasting relationships and creating brand bonds to create guest loyalty.
Our Director of Guest Experience is entrusted with coordinating and planning for all of the guest’s stay, through research and communication with all departments to create a memorable stay.
As a senior member of the team, our Director of Guest Experience will be responsible for staff welfare and morale, as well as conducting annual performance reviews and training for the team. as a team, a hotel and Collection.
English is the primary language used in our hotel. Our Director of Guest Experience must feel comfortable communicating in this language.
Excellent written and spoken English, as well as good IT skills, including the use of Microsoft Office
Our Hotels
We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience. We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Celebrated worldwide.
Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy.
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