Customer Service Advisor

4 days ago


Co West Midlands, United Kingdom HAYS Full time €24,000
Customer Service Advisor job, permanent job in Kingswinford £24000 annual salary.

Your new company
You will be joining an established, dynamic and successful organisation in the Kingswinford area for a role in their Customer Service Function. This is a people-orientated business who are looking for someone to join their friendly and experienced team.
Your new role
You will be a key point of contact for customers and support the sales function with administrative duties. This varied role includes tasks of:

  • Handling queries from customers - checking stock, delivery updates, technical product queries
  • Processing orders by phone and email
  • Liaising with multiple internal teams to solve customer enquiries
  • Providing quotations
  • Setting up new customer accounts.
This is a full-time role, working in their Kingswinford office Monday to Friday.

What you'll need to succeed
  • Proven experience in a similar customer service role
  • Confidence with handling customer queries
  • Excellent communication, both written and verbal
  • Strong IT literacy
  • Attention to detail
  • A real team-player work ethic
  • The ability to work with time pressures in a busy environment.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
# 4571958

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