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Temp Quality Lead

3 months ago

London, United Kingdom Apple Inc. Full time

EMEIA Managed Service Provider Development Lead [parental cover]
The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.Apple is seeking a dynamic, results-oriented individual to join our EMEIA Channel team. In this role, you will work closely with a community of Managed Service Providers to accelerate the adoption of Apple products in Enterprise.
Key Qualifications
You are a strategic thinker who has experience executing channel sales programs in partner environments. You have a deep understanding of managed service providers or large IT outsourcers and have the ability to comfortably operate at all levels of a partner and customer organization.
You understand there are many moving parts in an organization. Navigating the interdependencies within Apple is needed for success. Understanding how business financials work, and strategies for sustaining profitable growth, are key to staying ahead of the competition. You analyze the market and think beyond the short-term.
Apple doesn’t cut corners, in products or in business. You bring the highest level of integrity, honesty, and accountability in all that you do, every single day. You are a trusted advisor who does what you say you’ll do – and always does what’s best for Apple.
Customer and partner needs can often be unique – but, you’re quick on your feet and connect and influence the right people both inside and outside of Apple. As a go to person with leadership, you are trusted and comfortable in tough situations. You can settle disputes, negotiations and own the hard calls with minimal noise. You step up to conflicts and see them as opportunities to shine.
You believe that communication is key to Apple’s success. You’re a dreamer and someone who actively talks and listens through endless possibilities – with customers and teammates alike. To ensure the most innovative ideas become a reality, you recognize perspectives, patiently listen to every detail and commit to what is right, in order to move us forward.
You know yourself – you have strengths, weaknesses and opportunities - but you also know the people around you and are open to their feedback. You relate well to all kinds of people – up, down, and sideways, inside and outside the organization. When faced with a challenging opportunity, you know who to connect with and when. People know you as a true collaborator who knows what it takes to win.
Apple and third party solutions solve complex business problems in simple and innovative ways. You create competitive and breakthrough strategies that truly shape the future. You do this by asking why and why not, both stripping out what is not essential and identifying what is. By doing so, you are able to see what’s ahead and identify trends that will be critical for growth.
You strive for excellence in everything you do. Due to changing priorities, urgent customer needs, or a final push to meet a quarterly forecast, you face the daily challenge of where to focus your time and energy. You have a don’t give up attitude, and finish, especially in the face of resistance or setbacks. You seize every opportunity and empower others to reach their goals along the way.
You think clearly. You simplify complex problems and distill big decisions down to their core. It’s rarely easy. Sometimes decisions require you to make tough calls, even after considerable energy has been invested - but you own it. You stand by your deep analysis, wisdom and experience to make quality and timely decisions.
Description In this role, you will:Lead all aspects of managed service provider development for the region including the relationship between Apple and these partners along with responsibility for execution of acceleration programs.Formulate go-to-market plans to capture the hearts and minds of our partners’ sales force and how they enrich the overall customer experience.Be the advocate for managed service providers and collaborate with all relevant areas within Apple to drive success.Provide input to WW Strategy to optimise programs and drive results.Partner closely with country teams to align requirements, localize growth acceleration programs and establish execution timelines.Leverage input from cross-functional teams to fine-tune program components and secure required resources.Partner cross-functionally to establish and report key performance indicators, track program results against intended business outcomes, and assess overall effectiveness of each initiative.
Education & Experience
You have significant experience building strong and productive relationships with service providers or IT outsourcers and ensure the partnerships are balanced delivering on short-term goals, while creating sustainable value for customers and partners, and demand for the future.You have a Bachelor’s degree or equivalent experience.
Additional Requirements
~ Please note that this is a fixed term position, with an expected duration of 12 months.

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