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Head of Service Delivery
4 weeks ago
DVCleared Service Delivery Manager
Our client, a Global Defence and Security IT Innovation company, is looking for someone to join their remote role for a six month contract.
Contract (Outside of IR35)
£Cheltenham – hybrid working available *Due to the nature of the project the candidate must hold activeDV-Clearance*
Manage a team of multiple engineers supporting complex systems
Ensure timely response to incidents and oversee incident management processes.
Provide regular reporting to customers on managed service provision, including adherence to SLAs and KPIs.
Identify and report commercial opportunities to internal commercial stakeholders.
Experience working on IT projects within the Government or Defence sector.
Experience working within Service Management and Service Operations.
Experience using Service Management tools, preferably ServiceNow
Experience of ITIL, SIAM & DevOps
Experience of methodologies like Agile or Scrum
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Head of Service Delivery
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom IO Associates Full time €500 - €600DVCleared Service Delivery Manager Our client, a Global Defence and Security IT Innovation company, is looking for someone to join their remote role for a six month contract. Contract (Outside of IR35) £Cheltenham – hybrid working available *Due to the nature of the project the candidate must hold activeDV-Clearance* Manage a team of multiple...
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Head of Service Delivery
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom IO Associates Full time €500 - €600DVCleared Service Delivery Manager Our client, a Global Defence and Security IT Innovation company, is looking for someone to join their remote role for a six month contract. Contract (Outside of IR35) £Cheltenham – hybrid working available *Due to the nature of the project the candidate must hold activeDV-Clearance* Manage a team of multiple...
-
Head of Service Delivery
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom IO Associates Full time €500 - €600DVCleared Service Delivery Manager Our client, a Global Defence and Security IT Innovation company, is looking for someone to join their remote role for a six month contract. Contract (Outside of IR35) £Cheltenham – hybrid working available *Due to the nature of the project the candidate must hold activeDV-Clearance* Manage a team of multiple...
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