CRM Software Architect

3 weeks ago


United Kingdom Betway Group Full time

On average it takes 5 minutes to apply for this role.

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”, or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique

Our global customer base is exploding and we need your skills to support us on this exciting journey Don’t look back and submit your application before the opportunity passes you by..

Job Title: CRM Solution Architect

Reporting to: Head of Tech Engineering

Department: Technology

Team: Development

The Engineering Department brings the business to life creating and innovating the software that run our global online B2C gaming operations. This includes systems for customer service, marketing, CRM, brand website development, DWH/BI, web analytics and the supporting frameworks and tools for one of the largest global online gaming groups. Our department is fast-paced, and the team works to deliver new products of the highest quality in a collaborative manner following agile principles.

Purpose of the role

The CRM Solution Architect provides architectural and technical guidance to the CRM team developing the CRM Interact solution with Microsoft Dynamics at its foundation. We are constantly striving to produce high-quality, architecturally robust software, and it is the Architect’s responsibility to ensure this mandate is met. The Architect creates a vision and target architecture for our software applications. They lead the design direction of our frameworks, tools and strategy to design, develop, test and support all relevant applications. There is focus on clean decoupled component-based architectures and enablement of plug and play assets to personalize the user experience, while maintaining connectivity through versioned APIs for ease of maintenance and flexibility for fast forward development of prototypes. This role is specific to the CRM solution with focus on Microsoft Dynamics at its core. The role is a hands-on position for a skilled architect that still codes for prototypes or proof of concepts, and will often do the early feasibility testing or R&D of new tools and frameworks or design architectures.

You will be responsible for:

• Designing and planning high-level technical solutions to meet business requirements

• Assisting the development teams in solution design and technical implementation

• Coding and developing POCs

• Taking part in cross-team activities such as knowledge-sharing and documentation

• Design the application frameworks and architecture for a large-scale, complex, scalable CRM system designed to support customers internationally, 24x7

• Determining specifications and working parameters for hardware/software interoperability, accounting for scalability, maintainability, and security within design

• Establish reusable and extensible platforms that serve business, marketing and customer strategies

• Provide technical guidance for internal and external partners and developers, engineers, database, security, infrastructure and network administrators

• Evaluate, prototype and advocate for new application technologies, maintain tools and contribute to changes that improve value

• Collaborate with other Architects and teams to specify efficient, integrated tools, code management practices, testing processes, workflows and security requirements

• Lead system design activities or reviews system designs to ensure that applications solutions will exhibit high levels of performance, security, scalability, maintainability, appropriate reusability and reliability upon deployment.

• Maintain the Architectural documentation and ensure changes are communicated

• Generate Architectural Views that informs and guide technology teams.

• Develop strategic roadmaps to address technical debt in the application architecture of the enterprise

• Lead Architecture group activities and mentor Architecture peers

• Engage with high level stakeholders and facilitate project level design and solution activities

This job description is not intended to be an exhaustive list of responsibilities. The jobholder may be required to complete any other reasonable duties to achieve business objectives.

You will have:

High proficiency in the following:

• Extensive experience designing robust solutions in a microservice technology stack, Microsoft CRM Dynamics platform and Azure based hosting and deployment.

• Good understanding of architectural and coding standards

• Experience working within the guidelines of an established SDLC, including familiarity with build tools, dependency management, unit testing, and source control systems

• Ability to collaborate with others and work well within a team

• Ability to keep up with a growing, fast-paced environment

• Demonstrated understanding of digital technologies and how they may be applied to meet user and business needs.

• Excellent knowledge of professional software engineering practices and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations.

• Familiar with user-centred design methodologies and agile/rapid development processes

• At least 7 years’ experience as an active contributor in a development team

It would be a bonus if you also had:

  • Extensive experience with cloud-based systems, specifically Azure and its associated systems.
  • Educated to degree level or equivalent
  • Microsoft certified
  • At least 2 years’ experience as an Architect

Person Specification

  • Resilience, Ownership & Accountability
  • Superb Time Management capability
  • Strong interpersonal skills
  • Persuasive, encouraging, and motivating
  • Ability to brainstorm solutions to complex business challenges
  • Ability to see the big picture and develop appropriate strategies and plans for execution
  • Key attention to detail
  • Must be able to work on multiple projects and under pressure and tight deadlines
  • Ability to work in a pressured environment with tight deadlines
  • Experience of working in an environment which has a culture of excellence
  • Ability to influence team members
  • Determined and resilient
  • Proven loyalty to the company
  • Active ambassador for the company values

Should you not hear from us within 2 weeks, please assume your application has not been successful.

About Us

Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC).

We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.

By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive gaming experiences in a fair, safe and responsible environment.

Driven by our shared vision to become the global leader in the online sports betting and casino industry, our people are forward-thinking, team-players who thrive on a collective diversity of skills and backgrounds.

We provide our teams with the tools to create market-leading, cutting-edge interactive gaming experiences, from pre-game and live sports betting, to esports and casino.

We bring our people closer to the action – putting them at the heart, making them feel part of it.

We live and breathe our values – these values define how we conduct ourselves in everything we do shaping how we interact with each other, our customers and our business partners.

If you can imagine yourself in an environment which thrives off collaboration, and where everything is possible, then Betway could be the place for you.

#J-18808-Ljbffr
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