Customer Team Leader
1 week ago
Closing date: 15-01-2025
Customer Team Leader
Location: 176/178 Warrington Road, Penketh, Warrington, WA5 2LZ
Pay: £13.32 per hour
Contract: 20 hours per week + regular overtime, 12 month temporary contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided
You can now apply for this role using your mobile device (no CV needed)
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op.
When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you’ll do
- Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they’re not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
This job would suit people who have
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts
Why Co-op?
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream– a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at
jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
-
Customer Team Leader
1 week ago
Warrington, Cheshire, United Kingdom CO-OP Full timeClosing date: 15-01-2025 Customer Team Leader Location: 176/178 Warrington Road, Penketh, Warrington, WA5 2LZ Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, 12 month temporary contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and...
-
Customer Team Leader
1 week ago
Warrington, Cheshire, United Kingdom CO-OP Full timeClosing date: 15-01-2025 Customer Team Leader Location: 176/178 Warrington Road, Penketh, Warrington, WA5 2LZ Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, 12 month temporary contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and...
-
Digital Customer Service Team Leader
1 week ago
Warrington, Cheshire, United Kingdom Robert Walters Full timeCUSTOMER SERVICE TEAM LEADER Salary : £27,872 Location : Warrington - fully onsite role Contract : Perm Shift pattern: Any 5 days from 7 in a week, 8-hour shifts (40hr week). Weekend work and late-night working (up until 9pm) will be required on a rotational basis. Keywords: Customer Service, Team Leader, Management, Performance Management, Coaching,...
-
Customer Team Leader
7 days ago
Warrington, United Kingdom Co-op Full timeJob DescriptionClosing date: 15-01-2025Customer Team Leader Location: 176/178 Warrington Road, Penketh, Warrington, WA5 2LZ Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, 12 month temporary contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and...
-
Digital Customer Service Night Team Leader
1 week ago
Warrington, Cheshire, United Kingdom Robert Walters Full timeCUSTOMER SERVICE NIGHT TEAM LEADER - NIGHT SHIFT Salary : £13.40 per hour - 10%-20% uplift depending on hours worked Location : Warrington - fully onsite role Contract : Perm Shift pattern: Any 4 days from 7 in a week, 9.25-hour shifts (37hr week). Weekend work and nighttime working (9pm until 7am) will be required on a rotational basis. Keywords:...
-
Customer Team Leader
2 days ago
CHESHIRE, United Kingdom Co-op Full timeClosing date: 22-01-2025 Customer Team Leader Location: 63 Didsbury Road, Cheshire, SK4 2BA Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: 3 varied shifts over 7 days including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be...
-
Customer Team Leader
2 days ago
Cheshire, United Kingdom Co-op Full timeClosing date: 22-01-2025 Customer Team Leader Location: 63 Didsbury Road, Cheshire, SK4 2BA Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: 3 varied shifts over 7 days including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at...
-
Customer Team Leader
2 weeks ago
Warrington, United Kingdom Coop Full time**Customer Team Leader** Location: 235 Church Lane, Lowton, Warrington, WA3 2RZ Pay: £11.00 per hour + great benefits Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings at 5:30am, afternoons, late evenings until 11pm and weekends, to be discussed at interview. Full training...
-
Customer Team Leader
7 months ago
Warrington, United Kingdom Coop Full time**Customer Team Leader** - Location: The Bridges, Knutsford Road, Warrington, WA4 1JR- Pay: £13.32 per hour- Contract: 21 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings from 6:00am, afternoons, late evenings until 10:15pm and weekends, to be discussed at interview. Role will also include...
-
Customer Team Leader
7 months ago
Warrington, United Kingdom Coop Full time**Customer Team Leader** - Location: 11 Insall Road, Fearnhead, Warrington, WA2 0LN- Pay: £13.32 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview- Full, paid training provided- -...
-
Customer Team Leader
1 week ago
Warrington, United Kingdom Coop Full time**Customer Team Leader** Location: 11 Insall Road, Fearnhead, Warrington, WA2 0LN Pay: £11.00 per hour + great benefits Contract: 24-39 hours per week + regular overtime, permanent, full or part time hours Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...
-
Customer Team Leader
2 weeks ago
Warrington, United Kingdom Coop Full time**Customer Team Leader** Location: The Bridges, Knutsford Road, Warrington, WA4 1JR Pay: £11.00 per hour + great benefits Contract: 25-30 hours per week + regular overtime, permanent, part time Working pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (10.15pm) and weekends, to be discussed at...
-
Customer Team Leader
7 months ago
Warrington, United Kingdom Coop Full time**Customer Team Leader** - Location: 11 Insall Road, Fearnhead, Warrington, WA2 0LN - Pay: £12.10 per hour + great benefits - Contract: 24 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview. Role will...
-
Customer Team Leader
7 months ago
Warrington, United Kingdom Coop Full time**Customer Team Leader** - Location: 39 Dudlow Green Road, Appleton, Warrington, WA4 5EQ - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Wednesday and Saturday, shifts will fall between 2pm-10pm - Full training given- You must be aged 18 or over to be a customer team leader at...
-
Customer Team Leader
7 months ago
Warrington, United Kingdom Coop Full time**Customer Team Leader** - Location: 39 Dudlow Green Road, Appleton, Warrington, WA4 5EQ - Pay: £12.10 per hour + great benefits - Contract: 12 hours per week + regular overtime, permanent, part time - Working pattern: 2 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be...
-
Customer Team Leader
1 week ago
WARRINGTON, United Kingdom Co-op Full timeClosing date: 15-01-2025 Customer Team Leader Location: 176/178 Warrington Road, Penketh, Warrington, WA5 2LZ Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, 12 month temporary contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store...
-
Customer Team Leader
1 week ago
Warrington, United Kingdom Co-op Full timeClosing date: 15-01-2025 Customer Team Leader Location: 176/178 Warrington Road, Penketh, Warrington, WA5 2LZ Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, 12 month temporary contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store...
-
Customer Team Leader
2 weeks ago
Warrington, United Kingdom Coop Full timeRetail Supervisor - Customer Team Leader Location: Hawthorne Avenue, Great Sankey, Warrington, WA5 1RJ Pay: £10.45 per hour & amazing benefits. Contract: 28 hours per week + regular overtime, 6 months fixed term contract, temporary, part time Full training given Working pattern: 4 varied shifts over 7 days including early mornings (5am), afternoons, late...
-
Customer Team Leader
4 weeks ago
Runcorn, Cheshire, United Kingdom CO-OP Full timeClosing date: 26-12-2024 Customer Team Leader Location: 7 Grangeway, Town Hall Estate, Runcorn, WA7 5LY Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 5:45am), afternoons, late evenings (until 11pm) and weekends, to be discussed at...
-
Customer Team Leader
4 weeks ago
Runcorn, Cheshire, United Kingdom CO-OP Full timeClosing date: 26-12-2024 Customer Team Leader Location: 7 Grangeway, Town Hall Estate, Runcorn, WA7 5LY Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 5:45am), afternoons, late evenings (until 11pm) and weekends, to be discussed at...