Immediate Start Senior Customer Service
2 weeks ago
Job Description Starting Date - Immediate
Contract - Full Time, 5 days a week
With three prominent London retail stores and an office in Nine Elms, we specialize in providing a premium platform for women to sell their high-end luxury clothes, bags, shoes, and accessories while offering discerning shoppers a curated selection of second hand luxury goods. CSD accepts consignments from fashion houses ranging from super-brands like Hermes and Chanel, to up and coming designers like Jacquemus. We pride ourselves on offering exceptional customer service, a commitment to authenticity, and a seamless consignment experience. More information about the company can be found on our website:
CSD sells second hand luxury through an omnichannel approach: our website, our three London retail stores, and listing items on our global marketplace partners. The retail stores act as hubs for customer and consignor interactions, are showrooms for our best products, and have back rooms that act as warehouses for some of our online orders. The retail stores are located on Marylebone Lane, in Notting Hill, and in Battersea Power Station. Each store has a unique clientele and will require a tailored approach to reach the local demographic.
CSD believes in empowering people by providing them the opportunity to grow within their roles. As a young company with around 25 employees, everyone knows each other on a first name basis, and it's easy to develop close working relationships with other management and the CEO. Consigned Sealed Delivered is looking for a highly skilled and experienced Luxury Goods Senior Pricer to join our team. You will be responsible for examining and verifying the authenticity of high-end luxury products to ensure the highest quality and maintain our brand's integrity. Appraisal of Luxury Items : Accurately assess and evaluate second-hand luxury goods, including but not limited to designer handbags, watches, jewelry, clothing, and accessories to determine their current market value.
Examine items closely to verify their authenticity and ensure they meet the brand's quality standards. Regularly monitor online marketplaces and auction platforms.
Utilize data, research, and your expertise to establish competitive resale prices for each item, considering factors like brand, condition, rarity, and market demand.
Quality Control : Inspect items for quality, wear, and signs of damage, and factor these into pricing assessments.
A bachelor's degree in fashion, business, or a related field is preferred.
Strong knowledge of luxury brands, products, and market pricing.
Excellent attention to detail and a discerning eye for quality.
Familiarity with ethical and legal considerations in the resale market.
Competitive salary commensurate with experience.
Health and wellness benefits like comprehensive private medical, dental, and vision insurance coverage.
Opportunities for professional development and career growth within a rapidly expanding company.
Staff discounts on luxury merchandise.
Staff discounts on consignment fees.
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