iManage SME

3 weeks ago

London, United Kingdom Harcourt Matthews Full time

iManage SME Fully Remote
An iManage SME is sought by an International Legal firm to lead and manage a newly created team and ensure that new technology or processes are adopted effectively and efficiently across the firm. This firm enjoys a presence in 30+ countries and has built an enviable reputation for turning insight, technology, and talent into ground-breaking solutions. With a commitment to identifying innovative new ways to deliver services and maintain a reputation for excellence, the business is at the forefront of its sector. This is an excellent opportunity to drive and lead adoption of new tools and processes.


Assist users in resolving iManage-related issues and provide ongoing support through helpdesk services or additional training sessions.
• Conduct testing of applications to ensure they are fit for purpose, especially during upgrades and project implementations
• Facilitate training sessions to introduce users to iManage's basic functionality, emphasising document creation, version control, and search features.
• Serve as a trainer for the iManage upgrade, with experience in both the UI and UX aspects.
• Develop and implement customised training programs based on the law firm's specific needs and workflows within iManage.
• Lead training sessions for new hires to ensure a seamless on boarding process and proficient use of iManage.
• Collaborate on Workflow projects, specifically on the customisation of the Inprotech back-end portal.
• Contribute to the Desktop Refresh project, ensuring seamless integration and user adaptation.
• Support the Windows Upgrade initiative and provide training on the new features and functionality.

understanding of iManage UI and UX principles.
• Previous experience in application testing and support.
• A team player with confidence in facilitating training sessions and collaborating on projects.
• Willingness to travel to UK offices, with the main hub located in the West midlands.
• Managing and running projects from end to end to deliver value to end users and key stakeholders
• Scripting various integrations using SQL, REST APIs, and Powershell
• Working with SaaS offerings such as Microsoft 365 and iManage Cloud
• SQL Database Administrator (DBA) managing global servers and systems
• Ongoing Application support and upgrades of iManage DMS, SQL, Elite Enterprise/3E, PowerBI, Sharepoint, Windows Servers, Printer and Scanning (UniFlow and FlowMatrix), Intapp Walls, Open and Integrate, Select HR

Follow us on LinkedIn for up-to-date industry news and our latest vacancies: and

Legal Operations (Legal Tech and Legal Project Management, LPM, Operations Project Managers, Change, Innovation and Process Improvement); Harcourt Matthews is committed to diversity and inclusion. We value and encourage applications from all ethnicities and welcome everyone regardless of social background, disability, gender identity, and orientation. Diversity benefits us all and challenges our assumptions.

Legal Technologist, Legal Tech, Technology, Legal, Law, Product Management

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