Senior Business Process Analyst
2 weeks ago
We have a fantastic opportunity to join our Business Simplification Practice as a Senior Business Process Analyst, providing business process analysis expertise to support the delivery of change improvements across AZUK. You'll have a passion for improving ways of working and operational efficiency, working alongside key stakeholders and local experts at all levels, you will have a thorough understanding of the approach to business process analysis and re-engineering (BPR) and champion the need to improve, simplify and digitalise change.
Key Accountabilities
Working with our Business to analyse complex As Is processes, re-engineering /re-designing and subsequently creating operationally efficient To Be business processes & operating models.
Utilising knowledge of where and how traditional processes and business performance can be improved through streamlining, standardisation & simplification, and/or enhanced for digital and automation purposes.
Working with our Business to translate corporate business strategies and goals into operational improvement opportunities, ensuring that all levels of management understand & support them to actively drive improvement and transformation in their functional areas.
Championing the use of our process knowledge repository across the business to help drive consistency, simplification & visibility of business processes.
Embracing new and existing change methodologies (Lean, Agile, Systems Thinking, Process Mining) and utilising these appropriately.
Providing training and coaching support for less experienced team members.
Actively engaging in the development & evolution of our own internal team practices & methodologies
Skills and Experience
Proven experience in business process analysis, re-engineering and improvement, experience in process / data mining would be beneficial
Qualified in Lean Six Sigma and/or CBAP, other relevant qualifications such as Prince 2 and APMP would be beneficial
Change methodology awareness such as : Design thinking, Agile, Systems Thinking
Proven analytical and problem solving skills
Experience in capturing complex business requirements and working with the business to scope, plan, initiate and deliver change, .
Proficiency in process mapping (ideally BPMN)
Excellent communication / collaboration / facilitation skills working across multiple locations
Understanding and proven delivery of estimating, tracking and demonstrating change, utilising Waterfall, Agile methodologies (or a hybrid of both)
Understanding and experience of supplementary technologies and methodologies such as offshoring, automation and other digital solutions would be an asset
Previous experience of working in an insurance or financial services based organisation beneficial.
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