Senior Service Advisor

4 weeks ago

Basingstoke Hampshire, United Kingdom Jago Consultants Full time

Assistant Service Manager / Service Reception Manager required by my Main Dealer Motor Garage based in the Basingstoke area of Hampshire.

Job Role – Assistant Service Manager / Service Reception Manager

Salary circa 36k OTE

Hours: Full-time (Monday to Friday: 8am to 6pm with 1 hour for lunch. Saturday morning cover only in the absence of Service Advisors: 8am to 1pm)

You will have previously worked in a similar role, or perhaps a Service Manager, Front of House Manager, Workshop Controller or Senior Service Advisor.

  • You will need to lead by example on a daily basis
  • Have an enthusiastic and passionate personality to drive and motivate your team.
  • You will be expected to help resolve staff and customer concerns as they arise and take responsibility for hitting business objectives.
  • To oversee all aspects of the Service Department operations in the absence of the service manager
  • To challenge and drive the performance of the front-of-house staff
  • Managing, coaching and motivating employees to ensure a high quality of staff.
  • Assist with Monitoring performance against agreed targets.
  • Ensuring correct completion of Vehicle Health Checks, up sell conversions and follow up of unsold, deferred work process.

About You:

  • Preferably a minimum of 3-years experience as a Senior Service Advisor / Workshop Controller / Service Reception Manager / Assistant Service Manager who is highly successful in their current position or already in a similar role
  • You will need to be a ‘leader’ of people and an ambassador for the brand and dealer group
  • Can demonstrate a stable career path
  • Be capable of balancing the hands-on approach of helping your team, along with running the department when the Service Manager is unavailable.

This is a superb position with an industry leading dealer group.

I look forward to hearing from you with regards to the Assistant Service Manager / Service Reception Manager role in the Basingstoke area. Which is paying an OTE of 36k.

Contact: Andy at Jago Consultants.

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“You guys make it personal and go the extra mile to help. Thanks so much”

N Ball

“Definitely stood out against other agencies”

“Amazing Company not like the rest of the recruiters out there. Really listened to my wants/needs and will definitely recommend to my friends/colleagues”

P Saso

“The culture of this company is great and everyone I worked with was amazing.”

“Fantastic – they were brilliant. Best agency ever”

S Dunlop

“Karen has been a great help in my Career change and I will be sure to recommend you guys to my friends and colleagues”

“Brilliant help from Andy hats off to him”

B Friend

“You guys make it personal and go the extra mile to help. Thanks so much”

N Ball

“Definitely stood out against other agencies”

“Amazing Company not like the rest of the recruiters out there. Really listened to my wants/needs and will definitely recommend to my friends/colleagues”

P Saso

“The culture of this company is great and everyone I worked with was amazing.”

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