Jobs at National Trust

2 weeks ago

England, United Kingdom National Trust Full time

Job Description:

We’re looking for our next Commercial Director to lead and inspire a large and integrated department of over 2,000 people, responsible for some of our most important income streams and for the delivery of key components of our Climate Action and Everyone Welcome strategies.

[ads1] Job Responsibilities:
  • In terms of scope, you’ll be responsible for multiple business units including Food & Beverage, Retail, Holidays, Brand Licensing, e-Commerce and Film & Locations.
  • Managing a business of over £150m and a 3-year investment programme of £200m,
  • You’ll lead, coach, and inspire the team to grow our commercial operation which is crucial to our conservation plans, underpins our visitor and membership offer and contributes to our ambitious strategy for people and nature.
  • You’ll manage a rolling investment programme for all new and existing commercial assets, ensuring they are fit for purpose and align to our growth agenda.
Job Requirements:
  • Has exceptional people skills – able to connect, build and develop relationships and enjoys working collaboratively
  • Is an outstanding leader – emotionally intelligent and able to inspire teams
  • Numeracy and analytical skills – able to draw key insights and interpret complexity at board level
  • Can demonstrate an understanding of the role of commercial operations within a charitable organisation.
  • Is an entrepreneurial thinker who develops and drives new thinking which is both creative and realistic
  • Has experience in proposition and pricing development, customer retention and loyalty, investment, and capital/revenue management
  • Has experience of effectively navigating a multi-site matrix management structure in a large organisation with multiple income streams
  • Has a track record of senior leadership in a multi-unit national business
  • Has experience in one or more of our commercial disciplines, such as Food & Beverage – or excellent evidence that you’ll quickly adapt
Job Details:

Company: National Trust

Vacancy Type: Full Time

Job Location: England, United Kingdom

Application Deadline: N/A

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