VP Credit Risk Management
1 month ago
Senior Vice President, Small and Medium Enterprises
Mastercard is deepening its engagement in the vast SME segment space by solving for their broader financial needs – starting from payment needs across both receivables and payables, and expanding to credit needs, digitization, and core operational needs such as expense management, marketing and sales management.
They will own the regional strategy for SME segment, directly manage the end-to-end product development & deployment, and manage business development & acceptance within the markets in partnership with acceptance and market teams. They will also take responsibility for complete alignment with the Country/Divisions, ensuring market share, revenues and brand goals are fully synced up and internal stakeholders are well managed. Additionally, they will have responsibility for building and managing the external stakeholder network across FI and non-FI organizations of our issuer banks, acquirers, platform & processor partners, fintechs, Government and regulators.
The plan is to grow GDV & Net Revenue by factors ranging from 5X across the region in 5 yrs
Planning and Target Setting
Set strategic and operational targets in the annual Strategic Planning Process
Accountable for SME product team to conduct bottom-up planning and reconciliation with top-down targets and objectives on an ongoing basis; Own prospect and account allocation across the team including overall pipeline management.
Manage relationships with Country and Divisional Offices and support the BD/Acceptance team in navigating stakeholders.
Oversee Business Development and Account events (conferences, web meetings etc.)
Product Management
Ensure that product localization efforts are well managed and are in line with local as well as global strategies.
Performance & Reporting
Manage all KPIs and strategic reporting to senior management.
People Management
Day to day performance management of all staff, ensuring they deliver the KPIs expected of them.
Ongoing talent development and upskilling of all staff, actively supporting them on their career development journey.
Stakeholder Management
Participate in commercial activities, conferences and external events across the region as needed.
Executive management credibility
Ability and willingness to roll up your sleeves and lead from the front in driving the sales efforts and building business momentum.
Must be articulate and creative, adept at delivering face-to-face presentations to a senior audience and/or a broader organization.
Planning & negotiation skills – being able to balance input from multiple sources as well as utilization of scarce resources.
Excellent relationship building and strong communication skills.
Project management & planning.
Financial forecasting and reporting, budgeting.
Strong strategic account management and strong sales experience/skills.
Extensive knowledge and demonstrable application of financial industry/banking operations and business practices with a strong focus on SME payment processes and products (commercial cards, expense and cashflow management and platforms, multi-rail B2B payments across cards/EFT/cross-border, supplier management)
All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must:
Abide by Mastercard’s security policies and practices;
Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences.
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