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Tenant Sales and Retention Professional
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Lincoln, Lincolnshire, United Kingdom HomeLet Full timeJob OverviewHomeLet is seeking a skilled Tenant Sales and Retention Executive to join their team. The ideal candidate will possess a passion for delivering exceptional customer service and a focus on building strong relationships.Key Responsibilities:Sell insurance products directly to customers through outbound and inbound calls.Utilize leads from within...
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Lincoln, Lincolnshire, United Kingdom HomeLet Full timeAt HomeLet, we're seeking a skilled Tenant Sales and Retention Executive to join our team. As a key player in our sales and customer service efforts, you'll be responsible for selling insurance directly to customers through outbound and inbound calls.Key Responsibilities:Utilize leads from within HomeLet or Let Alliance to drive sales and revenue...
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Tenant Sales and Retention Professional
7 days ago
Lincoln, Lincolnshire, United Kingdom HomeLet Full timeAt HomeLet, we're seeking a skilled Tenant Sales and Retention Executive to join our team. As a key player in our sales and customer service efforts, you'll be responsible for selling insurance directly to customers through outbound and inbound calls.Key Responsibilities:Utilize leads from within HomeLet or Let Alliance to drive sales and revenue...
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Lincoln, Lincolnshire, United Kingdom HomeLet Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Tenant Sales and Retention Executive to join our team at HomeLet. As a key member of our sales team, you will be responsible for selling insurance policies to customers through outbound and inbound calls, while also focusing on retaining business and meeting or exceeding sales targets.Key...
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Tenant Sales and Retention Professional
1 week ago
Lincoln, Lincolnshire, United Kingdom HomeLet Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Tenant Sales and Retention Executive to join our team at HomeLet. As a key member of our sales team, you will be responsible for selling insurance policies to customers through outbound and inbound calls, while also focusing on retaining business and meeting or exceeding sales targets.Key...
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Lincoln, Lincolnshire, United Kingdom HomeLet Full timeJob OverviewHomeLet is seeking a highly motivated Tenant Sales and Retention Executive to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth through outbound and inbound calls.Key Responsibilities:Develop and maintain strong relationships with customers to ensure high...
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Tenant Sales and Retention Professional
2 weeks ago
Lincoln, Lincolnshire, United Kingdom HomeLet Full timeJob OverviewHomeLet is seeking a highly motivated Tenant Sales and Retention Executive to join our team. As a key member of our sales team, you will be responsible for selling insurance directly to customers through outbound and inbound calls.Key Responsibilities:Sell insurance products to customers through phone calls and other communication...
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Tenant Sales and Retention Professional
2 weeks ago
Lincoln, Lincolnshire, United Kingdom HomeLet Full timeJob OverviewHomeLet is seeking a highly motivated Tenant Sales and Retention Executive to join our team. As a key member of our sales team, you will be responsible for selling insurance directly to customers through outbound and inbound calls.Key Responsibilities:Sell insurance products to customers through phone calls and other communication...
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Tenant Sales and Retention Professional
2 weeks ago
Lincoln, United Kingdom HomeLet Full timeJob SummaryHomeLet is seeking a highly motivated and customer-focused Tenant Sales and Retention Executive to join our team. As a key member of our sales team, you will be responsible for selling insurance policies to customers through outbound and inbound calls, while also focusing on retaining existing business and meeting or exceeding sales targets.Key...
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Tenant Sales and Retention Professional
2 weeks ago
Lincoln, United Kingdom HomeLet Full timeJob SummaryHomeLet is seeking a highly motivated and customer-focused Tenant Sales and Retention Executive to join our team. As a key member of our sales team, you will be responsible for selling insurance policies to customers through outbound and inbound calls, while also focusing on retaining existing business and meeting or exceeding sales targets.Key...
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Tenant Sales and Retention Professional
2 days ago
Lincoln, Lincolnshire, United Kingdom HomeLet Full timeJob OpportunityWe are seeking a highly motivated Tenant Sales and Retention Executive to join our team at HomeLet.The ideal candidate will have a passion for delivering exceptional customer service and a focus on building strong relationships with our customers.The successful candidate will be responsible for selling insurance directly to customers through...
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Tenant Sales and Retention Professional
3 days ago
Lincoln, Lincolnshire, United Kingdom HomeLet Full timeJob OpportunityWe are seeking a highly motivated Tenant Sales and Retention Executive to join our team at HomeLet.The ideal candidate will have a passion for delivering exceptional customer service and a focus on building strong relationships with our customers.The successful candidate will be responsible for selling insurance directly to customers through...
Tenant Sales and Retention Executive
4 months ago
HomeLet are looking for a new Tenant Sales and Retention Executive who is customer centric, results orientated and a true people.
Any questions, please reach out to Stuart who will be more than happy to discuss this in more detail with you. Job purpose: To sell insurance directly to customers through outbound calling and inbound calls. Utilising leads from within the HomeLet or Let Alliance business to sell insurance policies and retain business, meeting or potentially exceeding sales targets.To HELP;
- Be H onest
- Show E mpathy
- Always L isten
- Solve P roblems
- To build relationships with our customers and solve problems with our products and services
- Meet individual/exceed targets and assist in meeting targets set for team and business unit
- Outbound call on leads provided from agents and other areas of the business
- To retain or generate additional income for the business at all possible opportunities to help support the growth of our back book – this includes but is not limited to renewing policies and saving business from cancelling.
- Approach each day as a fresh challenge and with an enthusiasm to deliver
- Work using script/call guide
- To take ownership and responsibility of your workload and performance
- To take ownership of keeping up to date with the newest offers available for our customers and the savings that can be made as a HomeLet/Let Alliance customer
- To achieve or exceed target on all quality assessments
- Work closely with all departments to deliver exceptional service
- To give feedback to our Customer Development Team
- Input accurate data into all necessary logs, trackers, and databases to accurately record information and provide adequate MI and audit trails
- To report to Team Leader any problems encountered or to a supervisor in absence of a Team Leader
- To identify and make recommendations for improvements to current working practices as required
- Prepare for monthly performance reviews, annual performance, and development appraisals
- Attend and participate at your team meeting
- To carry out any other tasks as directed by Team Leaders or Manager
- GCSE in English Language and Maths (or equivalent)
- Previous customer service
- Computer Literate
- Excellent attention to detail
- Customer Centric
- Excellent communication skills
- Influencing Skills Customer Centric
- Excellent communication skills
- Influencing Skills
- Results orientated
- Self-motivated
- A go getter
- Team Player
- Proven sales experience
- Experience of working to targets
- Experience of regulated products, non advised/advised selling and or financial/insurance experience
- Organisational skills
- Presentation skills
- People skills
- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Enhanced maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
- If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
- We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
- PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
- Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
- PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF-213 430#J-18808-Ljbffr