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Technical Specialist

3 months ago

Slough Berkshire, United Kingdom S4 Personnel Full time
Job Description

Ref: 3851

Job Title: Technical Specialist - Workshop

Salary: £25,000 plus £6000 commission

Location: Slough

Our client is looking for someone to join their Operations Team, assisting with the day to day running of the service department. You will inspect and repair equipment to the necessary quality and safety standards.

Proactively serve & support customers in order to never lose an account, minimising lead time of customer orders. You will be accountable for administration and logistics activities, repairs and loan processes, resolving issues whilst maintaining a high level of quality control; SLA Delivery, Logistics, Customer Service.

Repairs, services and inspects all items of equipment to the manufacturers standard

Inspect and perform quality control checks on all items of equipment to the manufacturers standard

Point of contact for triage and support of customer technical issues and queries by telephone

Liaise with Team leaders to maximise customer satisfaction

Actively seek and deliver process improvements to improve customer service delivery and support

Support technical administrator and field activity as necessary

Undertake any necessary actions to ensure conformity to the ISO Procedures and ensure all appropriate Health and Safety regulations are followed

Qualifications

  • 5 GCSE’s at grade C or above including Maths and English or equivalent
  • knowledge of Microsoft office products
  • Years experience in technical service environment
  • Clean driving license

Please only apply if you match the above criteria.

S4 is acting as an agency for this role.

At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 20 minutes.

If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on.

Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.

Please note that only successful applicants will be contacted. S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.