Technical Support Consultant

1 month ago


Didcot Oxfordshire, United Kingdom Global Technology Solutions Ltd Full time

Technical Support Consultant
Didcot, fully remote but may require some site visits
Hours: Standard office hours
Our client have an exciting position available for a full-time Technical Support Consultant based
3+ years Oracle PLSQL experience Database development and design experience
* Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients
* 1+ years Microsoft .Net development experience VB.net or C#, Web services and XML.
* Knowledge/Understanding of ERP, Accounts Receivables or Credit Management
* Confident and professional telephone manner Role Responsibilities
* As a Technical Support Consultant you will be working within our support and development environment working closely with our Operations Director
* You will be responding to incoming emails/calls and investigating and resolving reported issues using your application and database skills
* Developing new procedures/packages in PLSQL to enhance our customers usage experience
* You may be required to undertake small development changes using your Microsoft .NET skills
The client are a UK based developer of specialist Dispute Management and Cash Collections software. Our core software is developed in Appeon PowerBuilder and Microsoft .NET and runs on an Oracle or Tibero database.
23 days holiday annually
* Death in service cover
* Full training on our highly competitive Credit Management software will be provided
In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application.



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