ROC Team Manager

3 weeks ago

West Yorkshire, United Kingdom National Highways Full time

National Highways have an excellent opportunity for a Regional Operations Centre Team Managerto be an integral part of the regional control room as part of the Regional Operations Centre (ROC) based in Wakefield. You will be responsible for ensuring the regional control room proactively manages the safe and effective operation of the Strategic Road Network across the region. The role will be responsible for the coordination of workflow in the regional control room and providing operational guidance to ensure the regional control room takes ownership of providing our customers with a positive experience.

This role is 24/7 365 days a year. As part of the role, you'll receive a 25% shift allowance increase.

What youll be leading on

  • Have a clear and comprehensive picture of Strategic Road Network performance across the region on a real-time basis, ensuring that the regional control room is proactively managing the network and ensuring a positive experience for customers.
  • Responsible for directing and coordinating the deployment of available resources across the regions Strategic Road Network to maximise traffic flow and minimise the impact of planned and unplanned events on customers.
  • Act as National Highways Operational Commander during critical incidents, making sure plans are in place and actions are taken to ensure effective and safe resolution of network operational issues, proactively informing and assuring senior management as required.
  • Oversee the regional control rooms coordinated communications (using systems when needed) with customers, partners, stakeholders and colleagues across a range of mediums to ensure that all parties are kept informed and receive accurate and timely information.
  • Be responsible for the regional control room teams performance and workload on a shift.
  • Work with Operations Manager to continuously improve the operational capability of the regional control room, including staff engagement and supporting transformation activity.

To be Successful

  • Experience of managing a 24/7 safety critical and customer focused operational environment
  • Experience of making time critical decisions balancing safety, customer needs and operational challenges
  • Experience of managing team workload and performance, with a proven record of driving best practice/continuous improvement
  • Experience of delivering incident and crisis management in a safety critical and customer focused operational environment
  • Knowledge of traffic and incident management practices, procedures and protocols

A bit about us

Making sure our customers have safe and reliable journeys is at the heart of everything we do in Operations. We keep the roads open for business and play a key role in making sure the network we manage is fit for purpose today and for the future.

JBRP1_UKTJ

  • ROC Team Manager

    2 weeks ago

    Wakefield, West Yorkshire, United Kingdom National Highways Full time

    National Highways have an excellent opportunity for a Regional Operations Centre Team Managerto be an integral part of the regional control room as part of the Regional Operations Centre (ROC) based in Wakefield. You will be responsible for ensuring the regional control room proactively manages the safe and effective operation of the Strategic Road Network...

  • ROC Team Manager

    1 week ago

    Wakefield, West Yorkshire, United Kingdom National Highways Full time

    National Highways have an excellent opportunity for a Regional Operations Centre Team Managerto be an integral part of the regional control room as part of the Regional Operations Centre (ROC) based in Wakefield.Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.You will be responsible for ensuring...

  • ROC Team Manager

    1 week ago

    Yorkshire, United Kingdom National Highways Full time

    National Highways have an excellent opportunity for a Regional Operations Centre Team Managerto be an integral part of the regional control room as part of the Regional Operations Centre (ROC) based in Wakefield.Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.You will be responsible for ensuring...

  • ROC Team Manager

    1 week ago

    Hull, East Yorkshire, United Kingdom National Highways Full time

    National Highways have an excellent opportunity for a Regional Operations Centre Team Managerto be an integral part of the regional control room as part of the Regional Operations Centre (ROC) based in Wakefield. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. You will be responsible for...

  • ROC Team Manager

    3 weeks ago

    West Yorkshire, United Kingdom National Highways Full time

    National Highways have an excellent opportunity for a Regional Operations Centre Team Managerto be an integral part of the regional control room as part of the Regional Operations Centre (ROC) based in Wakefield. You will be responsible for ensuring the regional control room proactively manages the safe and effective operation of the Strategic Road Network...

  • ROC Team Manager

    2 weeks ago

    West Yorkshire, United Kingdom National Highways Full time

    National Highways have an excellent opportunity for a Regional Operations Centre Team Manager?to be an integral part of the regional control room as part of the Regional Operations Centre (ROC) based in Wakefield. You will be responsible for ensuring the regional control room proactively manages the safe and effective operation of the Strategic Road Network...

  • ROC Team Manager

    3 weeks ago

    Wakefield, West Yorkshire, United Kingdom National Highways Full time

    National Highways have an excellent opportunity for a Regional Operations Centre Team Managerto be an integral part of the regional control room as part of the Regional Operations Centre (ROC) based in Wakefield. You will be responsible for ensuring the regional control room proactively manages the safe and effective operation of the Strategic Road Network...

  • ROC Team Manager

    3 weeks ago

    Wakefield, West Yorkshire, United Kingdom National Highways Full time

    National Highways have an excellent opportunity for a Regional Operations Centre Team Managerto be an integral part of the regional control room as part of the Regional Operations Centre (ROC) based in Wakefield. You will be responsible for ensuring the regional control room proactively manages the safe and effective operation of the Strategic Road Network...

  • ROC Team Manager

    2 weeks ago

    Wakefield, West Yorkshire, United Kingdom National Highways Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Description National Highways have an excellent opportunity for a Regional Operations Centre Team Managerto be an integral part of the regional control room as part of the Regional Operations Centre (ROC) based in Wakefield. You will be responsible...

  • Team Leader

    5 days ago

    Ingleton, North Yorkshire, United Kingdom ROC Northwest Full time

    Team Leader Children’s Residential - UK manual driving licence essential. * UK Manual Driving Licence Essential * We offer competitive hourly rates PLUS sleep in rates on top ROC Northwest offers high quality residential care and education for children and young people with mental health conditions such as Autism, Social, Emotional & Behavioural...

  • Team Leader

    5 days ago

    Ingleton, North Yorkshire, United Kingdom ROC Northwest Full time

    Team Leader Children’s Residential - UK manual driving licence essential. * UK Manual Driving Licence Essential * We offer competitive hourly rates PLUS sleep in rates on top ROC Northwest offers high quality residential care and education for children and young people with mental health conditions such as Autism, Social, Emotional & Behavioural...

  • Area Manager

    1 month ago

    South West England, United Kingdom Roc Recruitment Full time

    Leading High Street Fashion Brand are seeking an Area Manager to cover stores in the Midlands to drive sales across the region. Key Responsibilities - Ensure all KPIs are achieved and manage stock efficiency across your area - Actively support your store managers with recruitment and HR - Provide administrative support - Ensure all targets are hit across all...

  • Team Lead Manager

    3 weeks ago

    West Yorkshire, United Kingdom National Highways Full time

    National Highways have an excellent opportunity for a Regional Operations Centre Team Managerto be an integral part of the regional control room as part of the Regional Operations Centre (ROC) based in Wakefield. You will be responsible for ensuring the regional control room proactively manages the safe and effective operation of the Strategic Road Network...

  • Team Lead Manager

    2 weeks ago

    Wakefield, West Yorkshire, United Kingdom National Highways Full time

    National Highways have an excellent opportunity for a Regional Operations Centre Team Managerto be an integral part of the regional control room as part of the Regional Operations Centre (ROC) based in Wakefield. You will be responsible for ensuring the regional control room proactively manages the safe and effective operation of the Strategic Road Network...

  • Technician Level 2

    7 days ago

    Hull, East Yorkshire, United Kingdom ROC Clinic Full time

    ROC Clinic is a private healthcare organisation with offices in the heart of Harley Street's medical district in London and Aberdeen, Scotland. We provide Primary and Secondary Care Services with a focus on Rapid Access, Rapid Diagnosis and Treatment. For businesses, we offer an integrated healthcare service that meets Occupational Health and Private Health...

  • Technician Level 2

    1 week ago

    Hull, East Yorkshire, United Kingdom ROC Clinic Full time

    ROC Clinic is a private healthcare organisation with offices in the heart of Harley Street's medical district in London and Aberdeen, Scotland. We provide Primary and Secondary Care Services with a focus on Rapid Access, Rapid Diagnosis and Treatment. For businesses, we offer an integrated healthcare service that meets Occupational Health and Private...

  • Healthcare Technician

    7 days ago

    Hull, East Yorkshire, United Kingdom ROC Clinic Full time

    Company Description Are you the right applicant for this opportunity Find out by reading through the role overview below. ROC Clinic is a private healthcare organisation with offices in the heart of Harley Street's medical district in London and Aberdeen, Scotland. We provide Primary and Secondary Care Services with a focus on Rapid Access, Rapid...

  • Healthcare Technician

    7 days ago

    Hull, East Yorkshire, United Kingdom ROC Clinic Full time

    Company Description Are you the right applicant for this opportunity Find out by reading through the role overview below. ROC Clinic is a private healthcare organisation with offices in the heart of Harley Street's medical district in London and Aberdeen, Scotland. We provide Primary and Secondary Care Services with a focus on Rapid Access, Rapid...

  • IT Service Delivery Manager

    1 month ago

    West Yorkshire, United Kingdom Roc Search Full time

    IT Service Delivery Manager required for a small NHS organisation based in Leeds. This role is part time (2 days per week) and paying £250 per day - Outside IR35. You will be required to go in the office 1 day per week and the other will be remote. Job Description: To manage contracts with third-party suppliers, fully understanding the service provided and...

  • Project Engineer

    4 weeks ago

    West Yorkshire, United Kingdom Roc Search Full time

    We are currently seeking a skilled Project Engineer to join our team near Goole.This role offers an excellent opportunity to work on diverse projects, prioritize safety standards, and collaborate with internal and external stakeholders.Role: Project Engineer Location: Howden Area: Central Engineering Rate: £350/day (Outside IR35)Key Duties: Prioritize...