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Engineer Field Engineering

2 months ago

Sheffield, United Kingdom LabLogic Systems Full time

The Company At LabLogic Systems Ltd, we're pioneers in the Life Science, PET/Nuclear Medicine, and Radiation Safety sectors. We're committed to excellence, delivering high-quality products and service while fostering a positive work culture grounded in our core values: Passionate and driven, Everyone is accountable, Respectful and inclusive, Family atmosphere, Efficient, Customer-focused, and Trustworthy. Recently, the LabLogic Group was honoured with the prestigious King’s Award for Enterprise in International Trade and achieved the Investors In People Gold accreditation, affirming our commitment to creating an exceptional workplace. Join us in a collaborative, supportive team, where benefits like our annual Center Parcs trip and race days foster positive working relationships. LabLogic Systems Ltd is not just a workplace; it's a rewarding journey in a globally acclaimed organisation.

The Role
We are looking for a field service engineer to join our busy service team, providing field service, technical support, software support and operator training to our customers. This will primarily involve travel within the UK, but European and worldwide travel will be a significant part of the role.

The position would suit someone looking for a career in scientific field service work or to move from the laboratory to a FSE role. This is a great opportunity to work with a customer-focused company supporting several niche product lines. The position will be based out of our Sheffield office.

Responsibilities
On-site installation and operator training of instruments and software
Preventative maintenance and qualification (IQ/OQ)
Diagnosis and repair of systems
Pre- and post-sales support
Scheduling and prioritising of service jobs
Effective communication with customers
Assist as needed with product demonstrations
Prepare/submit service reports to customers

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements
Essential
Experience/knowledge of Liquid Chromatography (HPLC) or Liquid Scintillation Counting
Full driving licence
Willingness to travel extensively
Highly motivated and have strong problem-solving abilities
Excellent verbal and written communications skills
Able to work independently
Computer experience and proficiency

Desirable
Relevant experience in the Pharmaceutical or Nuclear Medicine industries
Experience of working with radioactivity would be an advantage

We invest in our people
You will receive all bank holidays plus 24 days holiday per year (increasing over service) + additional day off over Christmas
UK team building weekend at Center Parcs for employees and their families to attend
Private medical insurance with BUPA
Employee Assistance Programme
Scottish Widows pension scheme
Death in service policy
Exclusive access to a holiday home in Scarborough
On-site gym
Gym membership scheme
Cycle to work scheme