Network and Technology Operations Analyst

4 weeks ago

London, United Kingdom Trust Payments Full time

Trust Payments have an exciting opportunity for a Network Operations Centre Analyst to join the team.
Salary: Competitive + Shift Allowance
Job Type: Hybrid, 24/7 shifts including weekends (any antisocial hours can be worked from home)
Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group.
Network Operations Centre (NOC) Analyst The Role:
The NOC Analyst is responsible for monitoring the availability and performance of Trust Payments systems and services, both internal and customer facing, on a 24/7 basis.


Given the 24/7 nature of this activity, shift work is expected.
Network Operations Centre (NOC) Analyst Key Responsibilities:
Provide 24/7 monitoring services for a complex set of internal and 3rd party systems, processes, applications and connections
- Monitor the reachability of all connections within the network, initiating troubleshooting to address any failures
- Track usage and maintain a trend analysis of system load, usage, and responses, allowing for proactive identification of issues
- Perform diagnostic analyses of the application, network & related systems as and when required
- Provide on-site and remote technical services as necessary to ensure continuing monitoring
- Work with their line manager to provide necessary documentation & reporting on actions required/taken, including root cause analysis of issues
- Network Operations Centre (NOC) Analyst You:
Previous experience within a NOC environment or similar, on AWS or equivalent platforms.
- Previous experience working and troubleshooting in a Linux/Unix environment.
- Network Operations Centre (NOC) Analyst Benefits:
- Flexible working
- Family friendly enhanced benefits/policies
- Pension, Healthcare, Life Assurance
- Social events and team building
- To submit your application for this exciting Network Operations Centre (NOC) Analyst opportunity , please click Apply now.
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