VP Client Management

3 days ago


London, United Kingdom Quadient Full time

The VP of Business Performance, Mail defines performance metrics for the global Quadient Mail business, oversees the successful roll-out of our channel marketing initiatives in Europe, and owns the growth of sales of other Quadient Solutions through the Mail channels (“Cross-sell”) in all geographies, driving our ongoing transformation in line with our “Win in Mail + Go Digital” strategy.
This leader will set and track the performance standards for Mail operations globally, and will implement programs to leverage Quadient’s expertise in the distribution of solutions that solve customer problems, in the areas of business communications and financial process automation.
The position reports to the Mail Chief Solutions Officer and works in close coordination with global product management, global service operations, group support functions, other CSOs and all regional operations.

Build strong relationships with regional management
Define, implement, communicate and drive the Key Performance Indicators that Mail relies on to drive and benchmark our performance across regions
Identify areas of opportunity to optimize performance of our sales channels
Own the Mail cross-selling plan for Digital and Locker solutions:
Achievement of the Quadient Mail financial targets
Improvement of KPI performance year over year
Fluent in SalesForce.



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