Partnership Executive
1 month ago
POSITION: Partnership Executive
DEPARTMENT: Ultimate Finance - Partnerships
RESPONSIBLE TO: Head of Partnerships
LOCATION: Bristol. Hybrid and flexible work options available.
OVERVIEW
The Partnership team play a pivotal role in our growth strategy, working closely with Sales and Marketing. The Partnership Executive is responsible for the central management and reporting for our key audiences, primarily specific Introducers, Partnerships and Industry Associations, as part of our combined efforts within the Origination Introducer Strategy.
The position will have expectations that our core values of Decency, Enterprise and Brilliance are met at all times.
KEY RESPONSIBILITIES:
- Where identified and appointed, taking responsibility for the relationship management of key identified partners, to support the sales effort to sell as many of our core products as possible and where appropriate.
- Responsible for monitoring and reporting on lead flow volumes and quality, and ensuring we deliver on our commitments to the partnership.
- Day to day responsibility for delivering our always-on inbound channels for all products, incorporating both clients/prospects and Introducers via online and phone, which supplements and supports our primary introducer channel via field sales team.
- Effective and swift management of staff and client referrals, adhering to the company-wide process, improving speed of conversion via Regional Directors and enabling greater transparency, consistency, data qualityand reporting.
- Using all new decisioning tools and portals to facilitate quick and effective lead flowto the Regional Directors for conversion of leads.
- Collaboration and communication with Sales and Marketing team to optimise lead generation and deal conversion, supporting with other activities as required.
- As part of a high performing team, ability to switch between introducers and client conversations, focused on optimising our origination capabilities.
- Build your knowledge and understanding of the entire range of Ultimate Finance Group products and services and able to talk knowledgably with both audiences, especially introducers.
- Adherence to Ultimate Sales Standards.
- At all times represent the company professionally and maintain our high standards in all respects and receive/undertake all relevant and mandatory training.
- Evaluating Introducer applications includes ensuring they are correctly set up on CRM, with T&Cs issued, tracked until returned, with associated checks where appropriate to ensure they are approved prior to any leads progressing.
CHARACTERISTICS & BEHAVIOURS:
The key behaviours required for this role are:
Strong communicator
Ability to problem solve
Excellent questioning and listening skills
Self-motivated
Team player
Committed & confident
Adaptable
Values driven
Good time management
Organised
Customer focussed & people centric
Proactive
Approachable
KEY SKILLS & KNOWLEDGE:
Confident, professional and friendly telephone manner, with experience of managing both client and introducer interactions
Experience of being part of a high performing team and has the self-motivation to perform at this level
Ability to demonstrate relationship building skills both internally and externally
General commercial awareness and good technical knowledge of funding, and the different products available from Ultimate Finance
Ability to engage and influence internal stakeholders
Comfortable to report progress updates or Introducer results to key stakeholders
Ability to work with technology and systems, working within a defined process and meeting SLAs
Ability to work independently and react quickly to different challenges thrown up by a particular Partner.
We kindly ask not be contacted by recruitment agencies, thank you.
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