Site Reliability Engineer

2 weeks ago

London, United Kingdom Neo4j Inc Full time

The Role:

The Site Reliability Engineering team’s mission is to improve the overall reliability of Neo4j’s DBaaS product: Neo4j Aura. Our product operates at scale and spans all 3 major cloud providers, with hundreds of Kubernetes clusters running in production.

Until recently, the SRE function at Neo4j Aura achieved this by filling the shoes of a more traditional Ops team. We are in the process of transforming the team and need your help to implement what we believe to be a more authentic form of SRE, by:

  • Educating software engineers and product managers on SRE principles such as SLIs and SLOs
  • Reducing the barrier to effective Ops for the engineering department by building abstractions and automating away toily tasks
  • Applying software engineering to solve operational problems - we believe in writing operators rather than bash scripts
  • Encouraging engineering teams to take ownership of running their code in production

We are looking for people with some of the following skills:

  • Applying SRE practices in the wild: defining SLIs for key software, reducing toil through automation, monitoring applications for success
  • The ability to debug large and complex cloud-based systems
  • Extensive experience in monitoring systems and their performance
  • Experience deploying and working with observability systems such as: Prometheus, Grafana, Datadog, Google Logging (Stackdriver)
  • Extensive experience with deploying and managing applications running on Kubernetes (experience with administering Kubernetes clusters is a plus)
  • Knowledge of Go, Kustomize, and Terraform (some knowledge of Python is also a plus)
  • Production experience with proxy software (e.g, Envoy, NGINX, HAProxy) and networking in general
  • Experience with building CI/CD pipelines - we use GitHub Actions and TeamCity
  • Familiarity working with a variety of Cloud Native projects
  • Experience being on call is a plus
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