Project/Service Delivery Manager
2 days ago
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Capgemini Engineering is recruiting for a Service Delivery Manager to join Capgemini Engineering TMT (Telecoms, Media and Technology) Team.
Your accountability will span the full breadth of an SLA based Service Management including Contract, scope, schedule, finance, risk, quality and resources for projects; and will encompass the entire service lifecycle from proposal to run to deliver to completion.
Hybrid working: noting that you will be unable to work at home 100% of the time.
identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)
Run an SLA based multi-site Managed Test and Lab service in Mobile Networks industry from the Customer site.
Manage and own the existing Service documents and processes.
Create the new Service documents and processes.
Manage the Facility team, PMO and large Engineering team.
Be accountable for Service Delivery, Finance, People Management, Customer expectation management, Customer relationship. Managing Service escalations to satisfactory outcomes.
Monitoring and challenging the engineering teams to ensure they are meeting budgetary and deadline goals, and steers the Team Managers to achieve those goals.
Defining and managing project scope, including change control and configuration management.
Conduct client negotiations to agree terms for changes, ensuring deliverability and commercial viability.
Ensuring that the project budgets are defined and sustainable.
Preparing and maintaining project plans and schedules.
Forecasting the financial performance to maximize contribution margin across ENTS program.
Managing subcontractors as needed.
Traveling to other office-based UK locations as necessary
At Capgemini equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have a number of networks you can join, including our Women in Engineering employee network group. These networks support our community every day.
Strong financial and commercial acumen.
Facility and Data Centre and H&S Management experience will have preference.
Understanding and experience in mobile industry (Mobile Networks and IT Project Management).
Advanced interpersonal skills such as leadership, delegation, communication and conflict management. Extensive direct, cross-functional and cross-regional people management experience.
In depth understanding of the project management principles and have knowledge of the Waterfall and ‘V’ models; experience of agile methods would also be preferable.
Ability to demonstrate having delivered projects in complex commercial environments, such as Integrated Project Teams, consortia, or other integrated client/supplier collaborations, and will have an appreciation for the challenges and opportunities that these delivery structures bring.
Understanding of the challenges of delivering multi-site and multi-national projects.
Practiced in managing multiple projects simultaneously from bid/design stages to delivery.
Knowledge of risk, opportunity and issue management.
Studies have shown women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the job description, we encourage you to apply anyway.
Your security clearance
There are other criteria and checks required for BPSS, and throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
We realise a Total Reward package should be more than just compensation. At Capgemini we offer range of core and flexible benefits and have a Peer Recognition Portal called Applaud.
You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. We find new ways technology can help us reimagine what’s possible. You’ll use your skills to help our clients leverage technology to innovate and grow their business. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
-
Acquisition Delivery Manager
2 days ago
United Kingdom Project People Full timeAcquisition Delivery Manager 12-month contract or FTC Reading – Hybrid-working MBNL is owned equally by EE and Three, two of the UK’s most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best...
-
Delivery manager service
1 month ago
United Kingdom itecopeople Full time €53,000 - €67,000Delivery Manager (Integration & Software Development) Our client , a leading organisation in the higher education sector, seeks a Delivery Manager to play a pivotal role in enhancing their IT Services division. This is an exciting opportunity for a seasoned professional with expertise in integration and software development to work alongside...
-
Delivery manager service
1 month ago
United Kingdom itecopeople Full time €53,000 - €67,000Delivery Manager (Integration & Software Development) Our client , a leading organisation in the higher education sector, seeks a Delivery Manager to play a pivotal role in enhancing their IT Services division. This is an exciting opportunity for a seasoned professional with expertise in integration and software development to work alongside...
-
Delivery manager service
2 weeks ago
United Kingdom itecopeople Full timeDelivery Manager (Integration & Software Development) Our client , a leading organisation in the higher education sector, seeks a Delivery Manager to play a pivotal role in enhancing their IT Services division. This is an exciting opportunity for a seasoned professional with expertise in integration and software development to work alongside...
-
Delivery manager service
2 months ago
United Kingdom Automotive SaaS Full timeAgile / IT Delivery Manager / Scrum / delivery project manager / Agile Delivery / Software Role : Delivery Manger Automotive Location: UK Remote As an Agile Delivery Manager you will work with multiple squads to deliver industry leading software solutions. These teams deliver the cross functional team delivering micro services architecture. ...
-
Delivery manager service
2 months ago
United Kingdom Automotive SaaS Full timeAgile / IT Delivery Manager / Scrum / delivery project manager / Agile Delivery / Software Role : Delivery Manger Automotive Location: UK Remote As an Agile Delivery Manager you will work with multiple squads to deliver industry leading software solutions. These teams deliver the cross functional team delivering micro services architecture. ...
-
Delivery manager service
2 months ago
United Kingdom Automotive SaaS Full timeAgile / IT Delivery Manager / Scrum / delivery project manager / Agile Delivery / Software Role : Delivery Manger Automotive Location: UK Remote As an Agile Delivery Manager you will work with multiple squads to deliver industry leading software solutions. These teams deliver the cross functional team delivering micro services architecture. ...
-
Delivery manager service
2 weeks ago
United Kingdom Automotive SaaS Full timeAgile / IT Delivery Manager / Scrum / delivery project manager / Agile Delivery / Software Role : Delivery Manger Automotive Location: UK Remote As an Agile Delivery Manager you will work with multiple squads to deliver industry leading software solutions. Agile / IT Delivery Manager / Scrum / delivery project manager / Agile Delivery / Software...
-
Delivery manager service
2 weeks ago
United Kingdom Automotive SaaS Full timeAgile / IT Delivery Manager / Scrum / delivery project manager / Agile Delivery / Software Role : Delivery Manger Automotive Location: UK Remote As an Agile Delivery Manager you will work with multiple squads to deliver industry leading software solutions. Agile / IT Delivery Manager / Scrum / delivery project manager / Agile Delivery / Software...
-
Senior Manager, Project Management
2 days ago
United Kingdom Service Care Solutions Full time €45,000 - €55,000Job Title: Heat Pump Eco Project Manager Location: Bolton Contract Type: Permanent Are you a skilled Project Manager with a passion for sustainability and renewable energy? Our client, a leader in Heating engineering, is seeking a Heat Pump Eco Project Manager to spearhead a new team focused on integrating heat pump technologies into their...
-
Senior Project Manager
4 weeks ago
United Kingdom Davies Full timeOur vision Davies is a community of outstanding people. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof). Davies benefits and employee policies are ever-evolving. Reward platform – discounts for over 800...
-
Head of Project Delivery
1 month ago
United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeHead of Project Delivery required for rapid-growth UK FinTech business.Company:Series-A funded scale-up FinTech business, taking the payments space by stormRecognised and partnered with leading global financial institutions and major blue-chip merchantsEnterprise clients are already entrusting these guys with their business! – It’s a great...
-
Head of Project Delivery
1 month ago
United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeHead of Project Delivery required for rapid-growth UK FinTech business.Company:Series-A funded scale-up FinTech business, taking the payments space by stormRecognised and partnered with leading global financial institutions and major blue-chip merchantsEnterprise clients are already entrusting these guys with their business! – It’s a great...
-
Information Technology Service Delivery Manager
2 weeks ago
United Kingdom Workflo Solutions ® Full time €37,000 - €42,000Job description Service Delivery Manager - business technology (IT, Managed Print, & Hosted Telephony) We are fast-paced, demanding and fun, and our goal is to be the leading managed service provider in the UK. We are seeking an experienced and proactive Service Delivery Manager to oversee and manage our Managed Service Delivery to circa 1000 clients. ...
-
United Kingdom Workflo Solutions ® Full time €37,000 - €42,000Job description Service Delivery Manager - business technology (IT, Managed Print, & Hosted Telephony) Applicants must have direct experience in IT helpdesk & IT project management. You must also currently live within commutable distance to our office We are fast-paced, demanding and fun, and our goal is to be the leading managed service provider in...
-
Senior Project Delivery Manager
4 weeks ago
United Kingdom Davies Full timeOur vision Davies is a community of outstanding people. We welcome different perspectives, support each other’s ambitions and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms, and sector expertise. Working together, we are greater than the sum...
-
Senior Project Delivery Manager
1 month ago
United Kingdom Davies Full timeOur vision Davies is a community of outstanding people. We welcome different perspectives, support each other’s ambitions and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms, and sector expertise. Working together, we are greater than the...
-
Head of Service Delivery
7 days ago
United Kingdom SYNLAB UK & Ireland Full timeBe a driving force in healthcare innovation. Lead our IT service delivery team. Do you have a passion for using technology to improve patient care? At SYNLAB, a leader in clinical diagnostics, we're committed to delivering accurate and timely results that empower better healthcare outcomes. We're searching for an experienced and dedicated Head of Service...
-
Head of Service Delivery
4 days ago
United Kingdom SYNLAB UK & Ireland Full timeBe a driving force in healthcare innovation. Lead our IT service delivery team. Do you have a passion for using technology to improve patient care? At SYNLAB, a leader in clinical diagnostics, we're committed to delivering accurate and timely results that empower better healthcare outcomes. We're searching for an experienced and dedicated Head of Service...
-
Mechanical Project Delivery Manager
1 week ago
United Kingdom V7 Recruitment Full timeMechanical Project Delivery ManagerWe are looking for an experienced Mechanical Project Delivery Manager to join our team. As a key member, you will be responsible for delivering high-value Data Centre projects in Northern Ireland.Your duties will include managing project plans, schedules, and risk mitigation strategies, overseeing budgeting and cost...
