Administration Officer

3 weeks ago

Ipswich Suffolk, United Kingdom Suffolk County Council Full time

  • The Insolvency Service - Ipswich IP1 1ED
  • £22,183 per annum
  • 37 hours per week
  • Permanent
  • 12 posts available
  • Reference: 0556

In this role, you'll play a vital part in supporting the efficient administration of bankruptcy and compulsory liquidation cases, contributing to the financial wellbeing of individuals and businesses.

The initial placement for these roles will be within our Official Receiver Services Directorate (ORS), which is responsible for investigating and administering bankruptcies and compulsory liquidations. You'll work in one of our Official Receivers' local offices or function teams, supporting activities such as:

  • identifying, protecting, and realising assets in bankruptcy and compulsory liquidation cases.
  • working closely with technical staff to identify misconduct and criminality in cases, helping to protect the wider economy.

Your responsibilities

As an Administration Officer, you'll be part of an operational team. Your responsibilities will include:

  • working as part of an administration support team, handling a range of bankruptcy and compulsory liquidation matters
  • managing your workload effectively, prioritising and completing assigned tasks efficiently
  • liaising with the court on applications and hearings
  • communicating professionally with members of the public and private sector firms (e.g., solicitors) by phone, in writing and in-person interactions
  • issuing reports to creditors and routine correspondence
  • liaising with specialist staff on technical matters
  • dealing with the realisation of assets to enable returns for creditors
  • interacting effectively with internal and external stakeholders.
  • inputting and updating information on case management systems
  • reviewing and maintaining accurate case records to progress work in a timely manner
  • dealing with distribution of funds to creditors
  • provide general clerical support.

To be successful in this role you must demonstrate:

  • you are adaptable, a multi-tasker, and possess a can-do attitude
  • you have a strong eye for detail and ensure accuracy in your work
  • you can work independently and meet deadlines effectively
  • you take initiative to find solutions and make decisions while seeking guidance when needed
  • you are a team player with the ability to build strong relationships, enabling you to act as a flexible colleague to ensure shared responsibilities are fulfilled
  • you communicate clearly and professionally, both verbally and in writing
  • you possess good IT skills, particularly in Microsoft Office applications (Outlook, Word and Excel).

Essential criteria

You will be asked to provide evidence of holding the relevant qualifications as part of the application process.   

Qualifications

A GCSE/O Level or equivalent exam at Grade 4/C or higher in English Language and Mathematics.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Working Together
  • Delivering at Pace

The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty. 

Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally, these include, Carers Network, Disability and Health, FACES Network Group, Grass Roots, LGBT+, Mind Matters, No Limits, Part Time Workers, The Shed, and Women’s Network Group. 

We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.

The Insolvency Service is a great place to work, learn and grow your career.

Benefits

Alongside your salary of £22,183, Insolvency Service contributes £5,989 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We want you have a good work-life balance and want to support you in all that you do so we offer a great benefits package: 

  • Flexible working arrangements and flexi-time
  • Full time new entrants to the Civil Service and those Civil Servants on modernised terms and conditions will be entitled to 25 days leave increasing on a sliding scale to 30 days after 5 years’ service 
  • In addition to this you are entitled to 8 public/bank holidays plus an additional day of privilege leave 
  • Competitive maternity, paternity and parental leave.
  • 5 days paid leave for learning and development
  • 5 days paid for volunteering
  • Cycle to work scheme
  • Staff have access to an employee assistance programme, Workplace Wellness, for confidential, independent support and advice during difficult times in either their professional or personal life.

A Civil Service Pension with an average employer contribution of 27% 

  • Your pension is a valuable part of your total reward package where the employer makes a significant contribution to the cost of your pension. Your contributions come out of your salary before any tax is taken. This means, if you pay tax, your take-home pay will not be reduced by the full amount of your contribution; and your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire. For more information, visit

To find out more:

Please contact: ken.lam@insolvency.gov.uk or visit the following link: 

How to apply:

The application process will be via the Civil Service Jobs website , where you will need to create an account which will give you access to the online application process.

Closing date: 11:55 pm, 28 April 2024.
Interview date: week commencing 20 May 2024.

Promoted as FJ (Featured Job) on Suffolk Jobs Direct. 

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