SEO Account Director

2 weeks ago

London, United Kingdom Croud Full time

Croud is looking for an SEO Account Director, Luxury to join their team in London.

At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities.

We are now looking for a passionate and driven individual with a keen eye for luxury to join our SEO team as Account Director at an exciting time of growth for the agency.

The overall purpose of this role is to support the Organic Strategy Director and team of Senior Account Managers, Managers, and Executives in implementing best-in-class organic strategies for key clients within the premium & luxury sector.

Responsibilities:
  • Build strategic relationships with key client stakeholders, acting as a trusted advisor to formulate results-driven SEO strategies on your account.
  • Develop and execute client strategies to increase profit while providing great customer service to clients.
  • Work together with wider teams to devise and deliver Account Development Plans (ADPs) for owned clients to sustain and grow client performance.
  • Work with the Org. Strategy Director and Snr. Account Managers to input into overall direction of department and pioneer this across the team.
  • Develop, mentor and train team members, both remotely and in person.
  • Ensure client accounts are following SEO best practice, ensuring that hygiene factors are monitored and managed accordingly.
  • Stay up to date with new market tools and opportunities which would support client strategy and share with the wider team.
  • Provide reporting and measurement of the effectiveness of campaigns, ensuring client reports are delivered on time and accurately.
  • Directly manage a team of SEO Executives and Managers, conducting monthly 1:1s and Quarterly Performance Reviews (QPRs).
  • Contribute to the new business process and pitches with support from wider & SEO teams.
  • Identify areas of development within existing business to upsell digital services where relevant across your client portfolio.
Person Specification:
  • Degree level education or relevant equivalent experience.
  • In-depth demonstrable experience in Digital Marketing – experience within luxury is preferable.
  • In-depth demonstrable experience in SEO advertising.
  • Excellent communication, organisation, and presentation skills.
  • A mathematical and analytical mind.
  • Exceptional client service skills.
  • Highly organised with the ability to multi-task.
  • Excellent Microsoft Office skills which must include Excel, Word and PowerPoint.
  • Proven track record of working to deadlines.
  • Demonstrable line management experience, mentoring & training.
  • Clear passion for digital marketing, SEO and luxury.
Company Benefits:
  • 25 days holiday a year.
  • Discretionary annual performance based incentive (up to 7% of annual base salary).
  • Flexible working options.
  • Life insurance and income protection.

Croud is an equal opportunity employer and does not discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation.

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