Commercial Account Officer
3 weeks ago
Sittingbourne, Kent hybrid working available once training completed
We are looking for a self-motivated and organised individual to join us as Customer Accounts Officer in our team in Sittingbourne. What youll be doing Reporting to the Customer Accounts Team Manager, you will help to deliver a high-quality arrears collection service for Southern Housing residents, former residents, and homeowners. This includes maximising revenue collection through prompt and consistent arrears management and debt recovery. Good communication skills, including a strong telephone presence
Excellent customer service and complaint handling skills
Please note this job is based out of our Sittingbourne office with hybrid working options available once fully trained.
About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. Pension
Life assurance
Healthcare cash plan
Eyecare & dental
Birthday leave
Retailers discounts
Cycle to work
Buy & sell annual leave
Season ticket loan
In-house academy & career development
Flexible working
Inclusion and Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, its about celebrating differences of thought, opinion, experience and perspective of each individual.
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