Client Manager

THE ROLE

We are looking for a high-performing, engaging, and results-focused client manager to join WiseEnergy’s Client Management team and lead in the delivery of asset management services for one of the internal funds of NextEnergy Capital. This role provides exposure at the highest level across the organization; you will work with all the delivery teams across WiseEnergy: the project management and construction team as well as the technical, commercial and financial service delivery teams. You will also, and critically, be the primary interface with the client to ensure that we deliver impeccable services to drive the performance of a large portfolio of Solar Plants in the UK and internationally.

This is an exciting and multifaceted role that involves both technical, commercial, financial and client management responsibilities.

You will be a strong communicator, both written and verbal, an expert in client management and used to dealing with both internal and external clients and teams in a fast-moving, fast-growing business.

You will be a problem-solver who gets a buzz out of solving challenges for your teammates or for your clients; their success is your success.

You will be someone who loves to drive projects to successful completion and thrives on managing many issues and situations in parallel and driving a positive outcome for both our clients and your WiseEnergy colleagues.

You will possess an excellent understanding of solar technology and have strong financial and commercial acumen.

You will be motivated by our values and leading by example, and be excited by being part of a mission-driven business that truly cares about the world we live in.

KEY RESPONSIBILITIES

Client liaison and relationship management

The Client Manager is the key person leading and managing the relationship with the client, acting as the liaison between the client and internal teams and external teams, ensuring clear communication and understanding of expectations and coordinating the delivery of projects and programs to drive outperformance of the assets under WiseEnergy’s management.

Meeting coordination and follow-up

You will arrange, lead and drive meetings with WiseEnergy colleagues, external parties and our clients, to ensure coordination between all teams, whilst ensuring effective communication of outcomes, actions, timeframes and budgets.

Onboarding of new assets

You will lead and coordinate the onboarding of new assets from the project management and construction teams to the WiseEnergy operational teams to ensure an effective handover and that services continue to be delivered to the highest quality.

Project proposals, sign-off, contracting and billing

You will work with WiseEnergy teams on the daily operation of plants and the portfolio, helping sign off technical, commercial and financial interventions and improvement plans to ensure the outperformance of the assets. You will ensure contracts are in place for all our services, that our work is delivered on time and within budget, and that all our work is invoiced.

Reporting

You will coordinate regular reporting of asset and portfolio performance to the clients to ensure the client is fully informed on performance against strategy, generation and financial targets. You will be able to use software tools and bespoke in-house tools to be able to effectively communicate and demonstrate performance.

Budgeting

Lead and work with the teams and the client on a regular budgeting process for all assets and the fund.

SKILLS & COMPETENCIES

To be successful in this role, you will demonstrate:

• Leadership: Ability to lead and work well with teams, managing time and workload efficiently.
• Time management & prioritization skills - things can get a little hectic, so the ability to effectively manage yourself and your workload is critical
• Excellent communication skills (in English or/and other European languages) -you must be able to organize your thoughts in a way that others find clear and compelling. You will be expected to put together well-written, grammatically correct emails and other communications. When communicating verbally – whether over the phone, on video calls, in person or in meetings – you will need to be articulate, warm and engaging.
• Flexibility - being an effective team player means being flexible in your approach and open to getting involved with new things, even if they are not spelt out in your job description; it also means being able to work with lots of different personalities and working styles, and to thrive on the variety and diversity.
• Intellectual curiosity –we are looking for someone who is truly interested in how solar assets work and how WiseEnergy can be a best-in-class asset manager, and has the intellectual curiosity to delve deep into topics and bring fresh ideas to the team.
• IT literacy - you should have an interest in technology, including AI and show the aptitude to bring this into your role and the projects you are accountable for delivering. You do not need to be a technologist yourself but you must be technically literate and curious about the possibilities that technology brings
• Delivery focus – it may sound obvious, but the ability to proactively churn through work at pace and deliver quality outputs really matters
• Strong critical thinking and problem-solving skills
• Passion for our mission ‘to generate a more sustainable future by leading the transition to clean energy
• Our values: be a leader, build trust, be responsible, be innovative and ‘bring your alpha’.

EXPERIENCE & QUALIFICATIONS

• You will have worked in the solar industry for at least 5 years, ideally in a technical, sales, or client management role for an Asset Manager, EPC, O&M, or other service providers, and understand what makes solar plants “tick”
• You will have a good understanding of the UK and international solar market, technology, trends, regulatory environment and Investment landscape
• You will have the right to work in the UK

WHAT WE OFFER

• A busy role in a supportive team, with plenty of opportunities to learn
• International scope – we operate in over 8 countries
• Hybrid working – we will need you in the central London (Mayfair) office at least twice a week, but you will normally be able to work remotely for the remainder of the week
• 30 days’ holiday per year (3 of which are taken during the festive shutdown in December)
• Private pension
• BUPA Healthcare for you and qualifying dependents
• Cycle to work and electric vehicle leasing schemes
• Annual discretionary bonus.

HOW TO APPLY

If you are interested in this opportunity, please follow the link to apply or send your application to careers@nextenergygroup.com . If you have been shortlisted for the next stage, we will be in contact within 14 days.

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DIVERSITY AND INCLUSION

Our approach to diversity and inclusion is a natural extension of our values. Our entrepreneurial culture inspires us to try new things, be open to different viewpoints and be bold. Our Group is committed to cultivating and preserving a culture of connectedness that values difference and gives space for individual expression. The collective sum of our individual differences, life experiences, knowledge, innovation, self-expression, talent and hard work form the bedrock of who we are and who we aspire to be.

We are committed to equal employment and advancement opportunity irrespective of race, color, ancestry, social background, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity.