Head of Digital Ecommerce Delivery

4 weeks ago

Greater Manchester, United Kingdom Scope Full time

Head of Omnichannel and Customer Delivery
Scopes' eCommerce Hub Salford - M50 1BX
The Head of Omnichannel and Customer Experience is accountable for leading Scope's ecommerce business into our next stage of growth. Develop and drive the implementation of an eCommerce strategy.
Collaborate with the Head of Retail Shops to connect Scope's online and brick and mortar propositions.
Use customer insights to inform the buying and merchandising of new goods. Including brand and format and the instore experience.
To diversify and grow quality stock donations to drive income and deliver profit.
You will also have a commercial and entrepreneurial mindset and understanding of the customer journey. And finally have your finger on the pulse of trends in the digital commerce world.
We ask you to show an appreciation of Scope's values and our ambition of everyday equality for disabled people.
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Equality and inclusion are at the heart of our mission. We particularly welcome applications from disabled people. We encourage applications from underrepresented groups including people in BAME and LGBTQ+ communities.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
35 days annual leave in Retail
27 days plus Bank Holidays in other roles
Flexible working (where we can)
Company pension
Excellent training and career development
Strong colleague networks across disability, race and LGBTQ+
Discounted gym membership, cycle to work scheme and much more.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
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