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Twilight Shift Support Worker

4 months ago

King's Lynn Norfolk, United Kingdom Caring Together Full time

Are you caring, compassionate and enjoy working in a fast paced environment? About Caring Together Charity
Caring Together Charity is the regional charity that provides emotional and practical support, advice and guidance to carers of all ages and their families, as well as opportunities to take a break from their caring role. We believe in providing great care and connecting with the people we support.

Have you previously worked as a Healthcare assistant, Support worker, Care worker or any number of similar job titles and are you currently looking for a new way to utilise the skills you have learnt to support people in an innovative way.

As part of our team, your key focus areas will be providing a flexible service to customers and their families. In Norfolk we are privileged to provide unique services which allow unpaid carers to access much needed breaks by providing support to the people they are caring for, an emergency response service for unpaid carers in crisis which affords them care for their loved one should they be unable to continue with their caring role for any reason and a hospital discharge service which supports getting people home without unnecessary delay. Working alongside our homecare service we assess client needs; plan care needed and provide the service. As well as prevention work to support customers avoid admission where possible.

If you enjoy a busy role, where no two days are the same and where you get to help people whilst at the same time developing your skills then the Rapid Responder role could be just the one for you. Not only do you get to do a really satisfying job but you get to work for a truly inclusive organisation who supports you to do your best work.

The successful candidate will have had experience in providing personal and social care preferably for more than 2 years, with an understanding of homecare and will work alongside the wider care team including other Care crisis support professionals, care professionals and the management team.

Be part of a responsive team providing support to customers and their families at short notice in the event of illness or absence in the hospital and community, as well as hospital avoidance and breaks for carers.
Provide care support in the community via our homecare service, including complex cases.
To travel as required in order to deliver person centred support.
To play a proactive role in signposting patients and their families to other relevant support services (both internal and external, both statutory and non-statutory), to prevent further admissions.
Work in partnership with the bookings team to identify required support needs, enabling people to remain and return safely in their own homes.
Complete contingency risk assessments, assessments and risk assessments for new and existing customers and emergency packages of care to maintain a ‘rapid response’ to customer need and ensure high quality support.
Although generally working on an agreed shift pattern covering 74 hours across 2 weeks, there may be circumstances when the support requires this to be implemented flexibly i.e. starting the shift earlier or ending later on occasion for the same number of hours.
To take part in the out of hours on call rota system.

Caring Together is committed to safeguarding and promoting the welfare of vulnerable adults and children and expects staff and volunteers to share this commitment. We are an equal opportunities employer and expect staff to respect the personal choice and lifestyles of colleagues, carers, and people with care needs.

A minimum NVQ Level 2 in health and social care or equivalent. Level 3 desirable.
Experience of providing person centred care in the community.
Knowledge and experience of working to a high standard within legislative and regulation standards of care. Previously undertaken care plan assessments (or have the capability to learn)
Willingness to travel across our region.
20 days annual leave plus eight bank holidays
Mileage and travel time paid
Paid full in-house training
Comprehensive EAP, access to a 24/7 GP service and free confidential counselling service
Work phone and fuel card scheme
Flexible working patterns
Buy and sell annual leave of up to five days (depending on criteria being met)
Five days paid carers leave per year
Eligibility for a Blue Light Discount Card
REF-(Apply online only)