SCCM IT Infrastructure Engineer
3 weeks ago
This role is critical to the core infrastructure services team, requiring a highly effective individual with strong technical skills who is excited by working in a multi-platform environment and who can drive operational excellence. Main Duties
- Setup and Manage Deployments using System Centre Configuration Manager (SCCM) and Active Directory.
- Provide support and in-depth troubleshooting of any issues related to SCCM (software deployments, automated builds patch management)
- Maintain and develop existing and new build processes using task sequencing.
- Ensure adherence to best practices and integration processes
- Develop, build, test and maintain gold images containing operating system and core applications for distribution to virtual server and virtual desktop infrastructure,
- Ensure monitoring of Data Centre hardware and software for performance and capacity, ensuring responsiveness and availability of services are maintained.
- Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services
- Take part in service delivery processes including Incident management, Request management and Problem management.
- Perform 3rd party update configuration and management
- Work on assigned incidents, problems, changes, and projects
- Evaluate technologies, including assessing how they may be developed or deployed to enhance end user service
- Be part of and out of hours in call support rota.
- Develops approaches to improve, streamline and automate the health status of the environment
Candidate Requirements:
The Candidate MUST have the following skills and experience:- Proven experience as an SCCM Integration Engineer or similar role
- Experience in management of Microsoft Endpoint Manager, Configuration Manager (SCCM) infrastructure
- Experience with server builds, Images and automating patch management
- Virtualization (VMware),
- Datacentre Server and Storage platforms
- Ability to automate tasks in SCCM
- Excellent communication skills and ability to work in a team
- Attention to detail and high level of accuracy
- Ability to manage multiple tasks and meet deadlines
- Experience managing GPOs
- Experience with Active Directory
- Experience in large-scale and complex environments
- SCCM application deployments
- Strong problem-solving skills and ability to troubleshoot technical issues
Desirable
- Experience of deploying M365 products and services
- Experience of design/engineering SCCM/Intune and Autopilot
- Strong automation / scripting skills such as PowerShell, Python, Ansible
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