Legal Advisor

2 weeks ago

Manchester, United Kingdom The Portfolio Group Full time

Legal Advisor

Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 13 million lives, in their search to add a new Legal Advisor to their team. Our client offer the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.

We are looking for a legally qualified, open minded and enthusiastic individual with high levels of professional standards whilst working in a telephone environment, adhering to the company's core values and achieving daily goals. The advisor will respond to queries and provide legally compliant advice to clients by telephone and email on wide ranging areas of the law. The role required the post holder to provide advice and information which supports the needs of the individual and is mindful of the wider implications to them. The advisor must also be able to identify and ensure emotional support is arranged as appropriate.

Day-to-Day Recruitment Responsibilities:

To provide an efficient telephone advice service to all callers.
To provide Legal Information to callers with set SLA's and time frames.
To be available at all times to take incoming calls and to effectively distribute to other team members or take the case yourself.
Produce additional information in email format where appropriate.
To ensure all service levels and individual KPIs are maintained.
Ensure that all call backs requested and support queues are regularly maintained.
To identify areas of learning and ensuring necessary research and self-learning take place in areas of development.
To produce fact sheets and documents on request on various areas of the law.
Working as part of team to ensure the smooth running of the counselling and advice department.
Take part in monthly meetings, reviews and 1-1s.
Ensure that a full understanding of Health Assured's EAP is maintained and where limitations of services are.
To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed.
Demonstrate an ability to work with employers and to provide information in relation to their enquiry.
To show general understanding in Family Law, Commercial Law, Criminal Law, Consumer Law, Probate Property & Housing, Civil, Eldercare / Childcare, Motoring, Land Health Care / Medical, Immigration.
Work on other projects and schemes at Health Assureds request
Demonstrate the ability to provide excellent customer service at all time
As a role/task adhering to the ISO approved policies and procedures.

It is essential you have the following;

Working knowledge of wide range of legal matters
Ability to prioritise and work unsupervised as required
Excellent communication and written skills
Ability to provide great customer service
Open minded, enthusiastic and non-judgemental
Ability to work with telephony and IT systems
MS Office knowledge and experience
Experience working on inbound phone lines
Experience working with emotive matters #J-18808-Ljbffr

  • Legal Advisor

    Found in: Talent UK 2A C2 - 4 days ago

    Manchester, United Kingdom The Portfolio Group Full time

    The company My client is a leading well-being advisor and specialist. They take pride in offering the most comprehensive employee assistance programme available in today's market, dedicated to enhancing the wellbeing of employees. They provide clinical expertise and 24/7 support services to 13 million employees and their families across the UK and...

  • Legal Advisor

    1 week ago

    Manchester, United Kingdom Portfolio Payroll Limited Full time

    The company My client is a leading well-being advisor and specialist. They take pride in offering the most comprehensive employee assistance programme available in today's market, dedicated to enhancing the wellbeing of employees. They provide clinical expertise and 24/7 support services to 13 million employees and their families across the UK and...

  • Legal Advisor

    Found in: Whatjobs ES C2 - 4 days ago

    Manchester, United Kingdom The Portfolio Group Full time

    The company My client is a leading well-being advisor and specialist. They take pride in offering the most comprehensive employee assistance programme available in today's market, dedicated to enhancing the wellbeing of employees. They provide clinical expertise and 24/7 support services to 13 million employees and their families across the UK and...

  • Financial legal advisor

    2 weeks ago

    Manchester, United Kingdom The Portfolio Group Full time

    My client is a leading well-being advisor and specialist. They take pride in offering the most comprehensive employee assistance programme available in today's market, dedicated to enhancing the wellbeing of employees. They provide clinical expertise and 24/7 support services to 13 million employees and their families across the UK and Ireland. As a...

  • Legal Advisor

    2 weeks ago

    Manchester, United Kingdom The Portfolio Group Full time

    The company My client is a leading well-being advisor and specialist. They take pride in offering the most comprehensive employee assistance programme available in today's market, dedicated to enhancing the wellbeing of employees. They provide clinical expertise and 24/7 support services to 13 million employees and their families across the UK and...

  • Legal Advisor

    6 days ago

    Manchester, United Kingdom The Portfolio Group Full time

    The company My client is a leading well-being advisor and specialist. They take pride in offering the most comprehensive employee assistance programme available in today's market, dedicated to enhancing the wellbeing of employees. They provide clinical expertise and 24/7 support services to 13 million employees and their families across the UK and...

  • Data Protection Advisor

    Found in: beBee S GB - 2 days ago

    Manchester, United Kingdom Michael Page Legal Full time

    This position of a Data Protection Advisor is a critical role within the legal department of a retail industry leader. The role will involve ensuring data protection and compliance regulations are adhered to within the company.Client DetailsOur client is a highly established entity in the retail industry with a sizeable workforce. Based in Manchester, they...

  • Data Protection Advisor

    Found in: beBee jobs GB - 4 days ago

    Manchester, United Kingdom Michael Page Legal Full time

    This position of a Data Protection Advisor is a critical role within the legal department of a retail industry leader. The role will involve ensuring data protection and compliance regulations are adhered to within the company.Client DetailsOur client is a highly established entity in the retail industry with a sizeable workforce. Based in Manchester, they...

  • Legal & Financial Wellbeing Advisor

    6 days ago

    Manchester, United Kingdom The Portfolio Group Full time

    The company My client is a leading well-being advisor and specialist. They take pride in offering the most comprehensive employee assistance programme available in today's market, dedicated to enhancing the wellbeing of employees. They provide clinical expertise and 24/7 support services to 13 million employees and their families across the UK and...

  • Legal Adviser or Policy Adviser

    2 weeks ago

    Manchester, United Kingdom The Portfolio Group Full time

    Legal Advisor Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 13 million lives, in their search to add a new Legal Advisor to their team. Our client offer the most comprehensive employee assistance programme on the market, giving 24/7 caring and...

  • HR Advisor

    2 days ago

    Manchester, United Kingdom Eden Brown Education Full time

    Role: HR Advisor Location: Greater Manchester Salary £26700 Type: Full Time Permanent Eden brown are looking to recruit an enthusiastic HR Advisor to work within a leading and well respected Further Education College in Greater Manchester This is a full-time Permanent role to start as soon as possible As a HR Advisor you will be part of a team responsible...

  • Customer Service Advisor

    4 days ago

    Manchester, United Kingdom Page Personnel Secretarial & Business Support Full time

    An exciting opportunity for a Customer Service Advisor to join a well established Legal Law firm, based in Manchester. You will be working within the client services team, speaking to new clients to act as a liaison between new clients and departments, bydelivering accurate contact information and a detailed description of the query. **Client Details** Our...

  • Legal Adviser or Policy Adviser

    2 weeks ago

    Manchester, United Kingdom The Portfolio Group Full time

    They take pride in offering the most comprehensive employee assistance programme available in today's market, dedicated to enhancing the wellbeing of employees. They provide clinical expertise and 24/7 support services to 13 million employees and their families across the UK and Ireland. As a Legal Advisor, you will be responsible for providing...

  • Legal Assistant with Immediate Start

    2 weeks ago

    Manchester, United Kingdom The City Recruiter Full time

    Job Title: Housing Disrepair Paralegal Location: Central Manchester We are currently recruiting for a Housing Disrepair Paralegal to join our client’s team based in Central Manchester. The successful candidate will be working as part of a team of legal advisors providing advice and assistance to clients in relation to Housing Disrepair matters. The...

  • Legal Assistant with Immediate Start

    Found in: Jooble UK C2 - 2 weeks ago

    Manchester, United Kingdom The City Recruiter Full time

    Job Title: Housing Disrepair Paralegal Location: Central Manchester We are currently recruiting for a Housing Disrepair Paralegal to join our client’s team based in Central Manchester. The successful candidate will be working as part of a team of legal advisors providing advice and assistance to clients in relation to Housing Disrepair matters. The...

  • Legal Adviser or Policy Adviser

    6 days ago

    Manchester, United Kingdom The Portfolio Group Full time

    They take pride in offering the most comprehensive employee assistance programme available in today's market, dedicated to enhancing the wellbeing of employees. They provide clinical expertise and 24/7 support services to 13 million employees and their families across the UK and Ireland. As a Legal Advisor, you will be responsible for providing...

  • Early Careers Advisor

    4 days ago

    Manchester, United Kingdom LHH Recruitment Solutions Full time

    **Early Careers Advisor (Legal)** **Manchester - Hybrid** **£30,000 - £35,000** LHH (formerly Badenoch & Clark) are partnered with a leading UK law firm, assisting with the appointment of an **Early Careers Advisor**: - responsible for the sourcing and development of graduates, work placements, internships, and apprenticeships nationally. The hybrid...

  • Legal Counsel

    8 hours ago

    Manchester, United Kingdom Raisin Full time

    Team In this role you will report to the Head of Legal UK and will support them with all responsibilities in relation to the provision of legal advice to the UK business, as well as in relation to wider group and strategic projects. You will be responsible for drafting, reviewing and negotiating commercial agreements in respect of new and existing services....

  • Legal Counsel

    1 hour ago

    Manchester, United Kingdom Raisin Full time

    Team In this role you will report to the Head of Legal UK and will support them with all responsibilities in relation to the provision of legal advice to the UK business, as well as in relation to wider group and strategic projects. You will be responsible for drafting, reviewing and negotiating commercial agreements in respect of new and existing services....

  • Legal Counsel

    Found in: Talent UK C2 - 1 week ago

    Manchester, United Kingdom Raisin Full time

    Your Responsibilities Providing accurate, relevant and commercial legal advice in an accessible and commercial manner to all areas of the UK business with particular focus on the commercial teams and commercial contracts with banks, distribution partners and key service providers. Working closely with stakeholders and developing strong relationships with...