Product Manager, Accounts
3 weeks ago
We are looking for an experienced senior personal lines insurance practitioner, with specific experience in the UK general insurance Household market, to join WTW as a Personal Lines Product, Pricing and Underwriting Director. You will join our UK and Ireland general insurance practice within the widerInsurance Consulting and Technology (“ICT”) division, to help us to grow and develop our broad product, pricing and underwriting advisory capability. This will be across the range of personal lines products with a particular focus on those critical areas of underwriting business beyond the technical models, as we continue to enhance and strengthen our broader Product, Pricing and Underwriting offerings to clients.
In your role you will be helping our wide range of UK personal lines clients by:
Designing and building sophisticated MI and portfolio management capabilities
Designing appropriate analytics and helping to build effective pricing models, tools and processes using a wide range ofdata science techniques
Leveraging your market knowledge by developing and selling cutting edge personal lines underwriting and product management solutions in collaboration with various teams from across WTW
Be an expert on the full end-to-end personal lines proposition and back-office functions relevant to Product, Pricing and Underwriting within the team, supporting colleagues with awareness of issues relevant to those areas
Lead and manage projects, including communication with clients and the day-to-day running of them
Work collaboratively across a range of projects and internal management and innovation responsibilities, managing priorities and resources appropriately
Develop a trusted advisor relationship with client contacts through effective communication and efficient, high-quality execution of client work
Identify and pursue potential client engagements, including relationship building, listening to challenges, crafting scopes of work, and bringing together the right project teams, demonstrating the commercial value of our offerings including discussing and demonstrating applications of WTW’s technology products
Interface with colleagues from other specialisms, practices and regions on assignments that reflect a client’s broader business challenges and needs building relationships internally and collaborating effectively on cross-functional teams
Contribute to the development of the company’s intellectual capital, in particular the plans for taking any new solutions to market
Serve as line manager or mentor to more junior colleagues
Strong and broad experience of product, pricing and underwriting, and of interactions with adjacent functions, in a UK general insurance firm with a deep expertise in Personal Lines insurances across multiple distribution types
An understanding of customer journeys, conduct risk and how this affects the overall proposition and particularly the product, pricing, and underwriting elements
A strong understanding of policy wordings, underwriting rules and actions
Awareness of the key areas of claims operations, and associated supplier relationships
Experience of financial planning, forecasting, IT system and other investment and prioritisation
A commercial mindset and “finisher” attitude, focussed on tangible outcomes
An advocate for the development of analytical approaches and the adoption of new techniques, including data science, machine learning and AI with a particular focus on combining these with subject matter and underwriting expertise
Strong interpersonal and team skills with a commitment to training and mentoring less experienced colleagues
Experience in managing complex projects and delegating work to senior and junior colleagues
Occasional domestic travel required between client sites and WTW offices
We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Irrespective of which office you join, you will be part of the wider WTW community. Our inclusion networks include Gender Equity, LGBT+, Multicultural, Workability and Young Professionals and our Corporate Social Responsibility group champions social and charitable activities in our local communities. The majority of our colleagues work in a ”hybrid” style, with a mix of at home and in-office interactions dependent on the needs of the team, the role requirements, and client interactions or full-time in the office. This role can be based in either London or Reigate and there would be an expectation of at least 3 days in the office.
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