Customer Service, Personal Banker
5 days ago
Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Job Description Join us as a Customer Service, Personal Banker in Hemel Hempstead You'll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals We'll look to you to proactively find ways to continually enhance our customer banking experience We'll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training This job does not meet Skilled Worker visa sponsorship requirements What you'll do As the first point of contact in our branches, customers will be at the very heart of your role, so you'll be committed to providing outstanding service in every interaction. You'll work with high levels of accuracy as you provide each customer with a seamless and positive experience. Day-to-day, you'll be: Having proactive conversations, understanding the needs of our customers and helping them with their banking needs Completing general banking requests such as payments, balance enquiries and transfers Helping customers to understand the different ways they can bank with us and the range of services we can offer Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience The skills you'll need To be successful in this role you'll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you'll need to highlight the benefits of our products and procedures to our customers in a way that's easy to understand. You'll also need: A passion for customer service and strong attention to detail The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals Strong interpersonal skills and the ability to work well as part of a team The commitment to develop new skills and responsibilities How we'll reward you You'll join us on a competitive starting salary of £27,585, pro rata for the hours you work. You'll also benefit from: A range of protection, healthcare and lifestyle benefits through Natwest Group Benefits, our fully flexible reward programme A generous holiday entitlement of 33 days, pro rata for hours worked A monthly contribution to your retirement fund To find out more about the benefits we offer, check out our rewards and benefits page. What else you need to know Your working pattern You're joining an incredible network of colleagues who are here for our customers whenever and wherever they need us. You'll need to be flexible in terms of the hours you work, typically you'll work during branch opening hours which will be between the hours of 9am and 5pm, Monday to Friday and rotational Saturdays, and this will include some bank holidays. Part time hours will also be considered. Your learning journey Your journey starts with a comprehensive training programme where you'll gain a range of new skills, and the confidence to use them. You'll benefit from ongoing coaching and support, and study towards a recognised external qualification that will open the door to further career opportunities too.
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Customer Service, Personal Banker
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Hemel Hempstead, Hertfordshire, United Kingdom NatWest Full timeOur people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Job Description Join us as a Customer Service, Personal Banker in Hemel...
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Hemel Hempstead, United Kingdom NatWest Full timeOur people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.Job DescriptionJoin us as a Customer Service, Personal Banker in Hemel...
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Customer Service, Personal Banker
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Hemel Hempstead, United Kingdom NatWest Full timeOur people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.Job DescriptionJoin us as a Customer Service, Personal Banker in Hemel...
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Hemel Hempstead, United Kingdom NatWest Full timeA major financial institution in Hemel Hempstead is searching for a Customer Service, Personal Banker to guide branch customers in achieving their financial goals. This role offers a competitive starting salary of £27,585, along with numerous benefits including a holiday entitlement of 33 days and a retirement fund contribution. Ideal candidates will...
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Customer Service, Personal Banker
5 days ago
Hemel Hempstead, United Kingdom NatWest Full timeOur people work differently depending on their jobs and needs. From hybrid working to flexible hours , we have plenty of options that help our people to thrive.This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.Job DescriptionJoin us as a Customer Service, Personal Banker in Hemel...
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Hemel Hempstead, Hertfordshire, United Kingdom NatWest Full time £27,585 - £54,000 per yearOur people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.Job DescriptionJoin us as a Customer Service, Personal Banker in Hemel...
