Service Advisor

3 weeks ago


Filton Gloucestershire, United Kingdom Car Shops Ltd Full time

Role: Service Advisor

Location: Bristol, BS34 6FE

Contract Type: 40 hour per week permanent contract, Monday to Friday with a Saturday every 1 in 3 on a rota basis. Day off within the week when working on Saturday.

Salary: On target earnings of £28,000 per year

CarShop (part of the Sytner group) is the UK’s largest car supermarket.

What does the job involve?

  • Welcoming customers and providing regular and effective communication.
  • Administration including raising job cards and finance related tasks
  • Maintaining accurate records of customer contact
  • Escalating customer concerns where required
  • Managing the use of customer loan vehicles
  • Maintaining an excellent understanding of appropriate legislation in relation to the selling of used vehicles.

What skills and experience do you need to join our team?

  • A full valid UK driving licence is essential
  • Excellent customer service skills
  • Good time management and attention to detail

What we can offer you:

  • A competitive salary and bonus structure
  • A friendly, modern & diverse working environment
  • Training and continued support
  • Enhanced annual leave (33 days for colleagues who work 5 days per week)
  • A wide range of corporate discounts
  • Colleague assistance programme

We are committed to nurturing a culture where all of our colleagues feel included and valued at work. Our principles ensure that we are an equal opportunities employer valuing the empowerment of all people.

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