Assistant Gypsy

One of our local authority clients are currently recruiting for an Assistant Gypsy & Traveller Services Officer. This is a temporary contract for 3 months with possible further extension based on budget and performance.

Main Purpose of Post/Job Summary

The post holder will take an active part in the provision and management of the Council's Gypsy & Traveller Service. They will contribute to the services vision and embody it's values. The Assistant Gypsy & Traveller Services Officer will be responsible for providing assistance to the Gypsy & Traveller Service Manager and officers with the management of the Council's Gypsy & Traveller sites. They will also assist in the general operation and development of the service area.

Access to own vehicle is fundamental.

Duties and Responsibilities

* To provide a reception service for all telephone enquiries and direct presentations at the Gypsy Traveller site office. This will involve the provision of basic advice, support and assistance for all service users and for external providers that contact the service.

* To encourage and facilitate the provision of additional support through referrals to other officers within the service as required.

* To carry out the duties required to ensure the efficient and effective running of the Gypsy & Traveller service and the welfare of its residents. This will include managing and processing the daily sales of utility credits, ensuring records are updated with relevant information and providing a high-quality service to all service users.

* To assist with the reconciliation and banking of utility credits on a weekly basis.

* To present and prepare information as required, including statistical information such as biannual census counts of Gypsy & Traveller caravans and monthly core data.

* To receive and record new repairs and refer these to the appropriate officers for further investigation.

* To undertake general administrative duties i.e., scanning & indexing, photocopying, record keeping, maintaining stationery supplies, invoicing and to convene meetings and distribute minutes.

* To contribute as a member of a team with the intention of providing a quality service to its customers and others and resolving customer complaints.

* To provide assistance and support for other managers and officers within the Service, as it reasonably required.

* To play a part in the management and continuous improvement of the service as a whole, taking part in the planning process and initiating, facilitating and managing change in a positive manner.

The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Jahker Miah at Coyle Personnel Ltd #J-18808-Ljbffr

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