Plumbing & Drainage Technician

3 weeks ago

Portsmouth Hampshire, United Kingdom City Facilities Management Full time

JOB PURPOSE:

To maintain and repair all above-ground sanitary ware and general plumbing in M&S stores and to maintain and clean all surface and foul water drainage systems in M&S stores to pre-determined standards in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and Safety policy.

KEY ACCOUNTABILITIES:

Show you Care: • To comply with the company Health and Safety Policy and ensure all stores adhere to water/effluent/environmental byelaws at all times.• To work with company and M&S colleagues to ensure laid-down standards of quality are maintained at all times.• To ensure all staff are aware of and understand company practices and procedures relating to plumbing/drainage systems.• Ensure all mandatory Evolve on-line training modules are completed.

Make it Happen:• To respond promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary.• To complete the PPM schedules within agreed timescales and to ensure all necessary paperwork is completed accurately and to the laid-down procedures.• To prioritise maintenance and repair work to achieve agreed timescales and response times.• Where necessary to procure essential parts and materials and to liaise with the Store Manager in order to affect the repair and minimise disruption in the store.• Where the sanitary ware or general plumbing/drainage is beyond repair, to make recommendations to the AMM regarding suitable replacement/alternatives.

Be your Best:• To ensure all tools and equipment necessary (as per company tool list) to complete maintenance and repairs are available and serviceable at all times.

Strive to Improve:• To carry out surveys and complete reports as required by the AMM/DOM.• To attend training courses as and where necessary and to ensure personal and plumbing/drainage team job skills keep pace with technical developments.

We are One City:• To represent the company in a professional and competent manner at all times and develop a good working relationships with City and M&S colleagues.• To assist Plumbing/Drainage Engineers in other areas when requested to do so by AMM/DOM.• To attend cell meetings as and when required.• To comply with any other reasonable request or instruction from the City Management Team.

FINANCIAL RESPONSIBILITIES:

• To carry out work in the most cost-efficient manner.• No budgetary accountability.

SKILLS & QUALIFICIATIONS:

General Education:• GCSE standard is desirable.

Professional/Academic/ Vocational Qualifications:• NVQ2 Plumbing & Heating systems or equivalent is essential. • Time-served apprenticeship with appropriate City and Guilds qualification

Specific Knowledge:• Course in water byelaws is desirable. • L8 Legionella Control is desirable.

Specialist Requirements:• Ability to complete a wide range of general plumbing and sanitary ware maintenance and repairs• Competent in the use of steps and ladders• Full current driving licence• Degree of flexibility required. Will be required to stay away from home occasionally.• Willingness to work flexible hours. Night shift may be required

Demonstrated Behaviours:• Good communication skills (written and verbal)• Helpful/friendly manner• Customer focus• Self-motivation • PC literate• Ability to work with minimal supervision.• Personal fitness – nature of the job requires the job holder to climb ladders, working in confined spaces etc.

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