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National Account Manager

4 months ago

Belfast, United Kingdom Dale Farm Group Full time

Dale Farm is a leading dairy company supplying a wide range of consumer and food ingredients dairy products including fresh milk, cheeses, milk powders, butter & dairy spreads, and ice cream into the UK, Irish and international markets.

Core to our success is our people, and we now have an exciting opportunity within our Commercial team, based at our Head Office in Belfast.

About the Role

As a National Account Manager, you will be responsible for managing the company’s nominated key accounts across the Retail channel, as well as driving sustainable and profitable sales aligned to Group strategy.

Key Responsibilities

Reporting to the Channel Manager for Retail, your core responsibilities will include:

  • Taking full responsibility of nominated accounts across the Retail channel to deliver budgeted net margin, volume, and turnover across each chilled category.
  • Developing and maintaining strong relationships with key strategic accounts, leveraging partnerships to drive forward retail strategy and category plans.
  • Developing robust distribution strategy which maximises our SKU availability across the Retail sector.
  • Managing and developing strong cross-functional relationships within Dale Farm to ensure optimum service levels to the customer.
  • Providing accurate and timely weekly production forecasting by customer / SKU to manage stock availability.
  • Annual Budget setting by volume and price across all customers at SKU level, as well as conducting ongoing regular reviews as required by the business.
  • Regular SKU optimisation reviews to ensure site capacity is being maximised within the retail range.
  • Any other duties as directed by the Channel Manager within the scope of the Commercial function.

A bout You

The Essential

The successful candidate should be educated to degree level (or equivalent) in a relevant discipline, and should be an FMCG account professional who can demonstrate significant success managing key customers with at least 5 years’ experience.

We are looking for a candidate who can demonstrate strong and effective negotiation skills, along with the capability to analyse financial data to make decisions that improve sales, margins, and distribution. We would like to see evidence of a high level of commercial acumen and knowledge of the Irish retail sector.

We are looking for someone with excellent communication and interpersonal skills, with a proven track record of developing close working relationships with both clients and colleagues. The successful candidate will also be able to work effectively within a fast-paced environment, with the ability to adapt quickly as and when challenges arise to find solutions.

Candidates should possess a sound knowledge and competency in IT to include the Microsoft Office programmes (Excel, PowerPoint, and Word).

A full, clean UK driving license is essential.

T he Desirable

Commercial management experience of a van sales network would be advantageous, and it would be beneficial to possess a strong knowledge of Dairy markets and movements within commodities.

Why Dale Farm?

We have a lot to offer at Dale Farm, not only to our farmer members that we support but also to our employees, and we are committed to a learning and development journey for all. In addition to a competitive salary commensurate with the role and our standard benefits such as 25 days annual leave plus bank holidays and contributary company pension, we also offer benefits such as Life Assurance, full wellbeing support through our Employee Assistance Programme, and enhanced Maternity and Paternity leave.

We promote an open and supportive culture which is based on our core values:

Teamwork | Positivity | Resolve | Ambition | Curiosity | Accountability

You can find out more about life at Dale Farm on our LinkedIn and Facebook Career pages, and on our company website.

The closing date for applications is 5pm on Wednesday the 8th of May 

Please apply via clicking the apply button below.

We are an Equal Opportunities Employer

Only applications from EU Nationals or those with a valid permit to work in the UK will be accepted

Dale Farm Cooperative is a UK dairy farmer co-operative owned by over 1200 dairy farmers who supply us with fresh milk. Dale Farm has operations throughout the UK and Ireland producing and distributing a wide range of dairy products which it sells across the UK and Ireland as well as exporting to over 45 countries worldwide.

At Dale Farm virtually every career discipline is represented in our workforce, from production, engineering and distribution, to sales & marketing and food technology/quality assurance, to Finance, HR and IT through to general management. Our standards are high and when we recruit we are looking for those with energy and drive, who are keen for responsibility and motivated to succeed with a record of achievement and with the potential to develop as the company grows.

Culture

Our culture is based on setting best in class standards, working to-wards and delivering on committed objectives, striving for constant improvement and involving everyone in the company. We strive to develop our people and harness everyone's contribution to deliver a winning team.

The company is an Equal Opportunities employer and is committed to a safe, inclusive and relationship based workspace.

In return, we offer a high degree of responsibility, plenty of challenge, good opportunities for learning and personal development and rewarding benefit packages, all within a fast moving and results oriented environment.

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