Current jobs related to Operational Learning and Development Manager - Edinburgh - Motability Operations
-
Operational Learning and Development Manager
1 month ago
Edinburgh, United Kingdom DiverseJobsMatter Full timeJob Description About The Role We are currently recruiting for an Operational Learning and Development Manager to join our team in Edinburgh on a full-time, permanent basis. You’ll have the exciting opportunity to join our operational learning and development team within our organisation supporting Customer Service teams. This role will be leading and...
-
Operational Learning and Development Manager
1 month ago
Edinburgh, United Kingdom DiverseJobsMatter Full timeJob Description About The Role We are currently recruiting for an Operational Learning and Development Manager to join our team in Edinburgh on a full-time, permanent basis. You’ll have the exciting opportunity to join our operational learning and development team within our organisation supporting Customer Service teams. This role will be leading and...
-
Operational Learning and Development Manager
2 months ago
Edinburgh, United Kingdom DiverseJobsMatter Full timeJob DescriptionAbout The RoleWe are currently recruiting for an Operational Learning and Development Manager to join our team in Edinburgh on a full-time, permanent basis. You’ll have the exciting opportunity to join our operational learning and development team within our organisation supporting Customer Service teams. This role will be leading and...
-
Operational Learning and Development Manager
1 month ago
Edinburgh, United Kingdom DiverseJobsMatter Full timeJob DescriptionAbout The RoleWe are currently recruiting for an Operational Learning and Development Manager to join our team in Edinburgh on a full-time, permanent basis. You’ll have the exciting opportunity to join our operational learning and development team within our organisation supporting Customer Service teams. This role will be leading and...
-
Operational Learning and Development Manager
2 months ago
Edinburgh, United Kingdom DiverseJobsMatter Full timeJob DescriptionAbout The RoleWe are currently recruiting for an Operational Learning and Development Manager to join our team in Edinburgh on a full-time, permanent basis. You’ll have the exciting opportunity to join our operational learning and development team within our organisation supporting Customer Service teams. This role will be leading and...
-
Operational Learning and Development Manager
4 weeks ago
Edinburgh, United Kingdom DiverseJobsMatter Full timeJob DescriptionAbout The RoleWe are currently recruiting for an Operational Learning and Development Manager to join our team in Edinburgh on a full-time, permanent basis. You’ll have the exciting opportunity to join our operational learning and development team within our supporting Customer Service teams. This role will be leading and inspiring our team...
-
Operational Learning and Development Manager
1 month ago
Edinburgh, United Kingdom DiverseJobsMatter Full timeJob DescriptionAbout The RoleWe are currently recruiting for an Operational Learning and Development Manager to join our team in Edinburgh on a full-time, permanent basis. You’ll have the exciting opportunity to join our operational learning and development team within our organisation supporting Customer Service teams. This role will be leading and...
-
Operational Learning and Development Manager
1 month ago
Edinburgh, United Kingdom DiverseJobsMatter Full timeJob Description About The Role We are currently recruiting for an Operational Learning and Development Manager to join our team in Edinburgh on a full-time, permanent basis. You’ll have the exciting opportunity to join our operational learning and development team within our organisation supporting Customer Service teams. This role will be leading and...
-
Operational Learning and Development Manager
4 weeks ago
Edinburgh, United Kingdom DiverseJobsMatter Full timeJob DescriptionAbout The RoleWe are currently recruiting for an Operational Learning and Development Manager to join our team in Edinburgh on a full-time, permanent basis. You’ll have the exciting opportunity to join our operational learning and development team within our supporting Customer Service teams. This role will be leading and inspiring our team...
-
Operational Learning and Development Manager
4 weeks ago
Edinburgh, United Kingdom DiverseJobsMatter Full timeJob DescriptionAbout The RoleWe are currently recruiting for an Operational Learning and Development Manager to join our team in Edinburgh on a full-time, permanent basis. You’ll have the exciting opportunity to join our operational learning and development team within our supporting Customer Service teams. This role will be leading and inspiring our team...
-
Operational Learning and Development Manager
4 weeks ago
Edinburgh, United Kingdom DiverseJobsMatter Full timeJob DescriptionAbout The RoleWe are currently recruiting for an Operational Learning and Development Manager to join our team in Edinburgh on a full-time, permanent basis. You’ll have the exciting opportunity to join our operational learning and development team within our supporting Customer Service teams. This role will be leading and inspiring our team...
-
Operational Learning and Development Manager
2 months ago
Edinburgh, Scotland, Scotland, United Kingdom DiverseJobsMatter Full timeJob DescriptionAbout The RoleWe are currently recruiting for an Operational Learning and Development Manager to join our team in Edinburgh on a full-time, permanent basis. You’ll have the exciting opportunity to join our operational learning and development team within our organisation supporting Customer Service teams. This role will be leading and...
-
Database Manager
5 days ago
Edinburgh, United Kingdom Database Manager Full timeAs Smart Works moves into our next strategy phase, we are looking to strengthen our commitment to being led by data and using technology to enhance the service we provide. The Database Manager will play a key role in guiding this mission. Smart Works is looking for an experienced and motivated database manager passionate about using data for good. This...
-
Senior Machine Learning Engineer
1 week ago
Edinburgh, Edinburgh, United Kingdom Amazon Development Centre (Scotland) Limited - A64 Full timeAbout the RoleWe are seeking a highly skilled Tech Lead to join our Machine Learning team at Amazon Development Centre (Scotland) Limited - A64. As a Tech Lead, you will be responsible for driving the technical direction of our offerings and solutions, working closely with applied scientists to optimize the performance of machine-learning models and...
-
Senior Machine Learning Engineer
1 week ago
Edinburgh, Edinburgh, United Kingdom Amazon Development Centre (Scotland) Limited - A64 Full timeAbout the RoleWe are seeking a highly skilled Tech Lead to join our Machine Learning team at Amazon Development Centre (Scotland) Limited - A64. As a Tech Lead, you will be responsible for driving the technical direction of our offerings and solutions, working closely with applied scientists to optimize the performance of machine-learning models and...
-
Senior Machine Learning Engineer
3 days ago
Edinburgh, Edinburgh, United Kingdom Amazon Development Centre (Scotland) Limited - A64 Full timeAbout the RoleWe are seeking a highly skilled Tech Lead to join our Machine Learning team at Amazon Development Centre (Scotland) Limited - A64. As a Tech Lead, you will be responsible for driving technology choices for the business, leading continuous innovation, and shaping the future of e-commerce.Key ResponsibilitiesDesign, code, troubleshoot, and...
-
Senior Machine Learning Engineer
3 days ago
Edinburgh, Edinburgh, United Kingdom Amazon Development Centre (Scotland) Limited - A64 Full timeAbout the RoleWe are seeking a highly skilled Tech Lead to join our Machine Learning team at Amazon Development Centre (Scotland) Limited - A64. As a Tech Lead, you will be responsible for driving technology choices for the business, leading continuous innovation, and shaping the future of e-commerce.Key ResponsibilitiesDesign, code, troubleshoot, and...
-
Learning and Development Specialist
5 days ago
Edinburgh, Edinburgh, United Kingdom NHS Scotland Full timeAbout the RoleWe are seeking a highly skilled Learning and Development Advisor to join our team at NHS Scotland. As a key member of our Organizational Development department, you will play a vital role in designing, developing, and delivering learning initiatives that support our organizational objectives.Key ResponsibilitiesDesign and develop a range of...
-
Learning and Development Specialist
5 days ago
Edinburgh, Edinburgh, United Kingdom NHS Scotland Full timeAbout the RoleWe are seeking a highly skilled Learning and Development Advisor to join our team at NHS Scotland. As a key member of our Organizational Development department, you will play a vital role in designing, developing, and delivering learning initiatives that support our organizational objectives.Key ResponsibilitiesDesign and develop a range of...
-
Tech lead: Senior Machine Learning
3 months ago
Edinburgh, United Kingdom Amazon Development Centre (Scotland) Limited - A64 Full timeAmazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad...
Operational Learning and Development Manager
3 months ago
You will support our people to deliver the very best customer service in the most efficient way. This will be through interaction assessments, Coaching Sessions, Training sessions and other Learning and Development activities.
You will be responsible for the day-to-day operation of the Edinburgh L&D team, having line management and performance responsibility. You will be solely responsible for coaching delivery. Working alongside the Quality Coaching Team Manager and Training Development Manager through a matrix management approach to training delivery and quality assurance.
You will help lead the team to deliver a service that underpins the company values, protects the customer conversation and supports the achievement of the corporate business objectives. Qualifications We are embarking on an exciting journey where we are evolving the service we offer internally and are looking for a visionary leader who is able to listen, challenge, influence and demonstrate a solid understanding of how we make a real difference within our organisation and the impact this has externally to our Customers, Dealers and Scheme Partners. Minimum criteria:
- You will be experienced in developing others, leading and motivating teams and delivering industry leading customer experience, ideally in a Contact Centre environment. You are resilient, adaptable, approachable and able to work under pressure in a dynamic and fast paced environment and support your team to do the same
- You will be experienced in all aspects of the Learning Cycle and consider yourself to be an expert in either Coaching or Quality assurance.
- You will excel at relationships. Engaging and influencing your team, clients and stakeholders ensuring that all are delighted with the support they receive and the impact you and your team are having
- You can identify trends, analyse these and communicate findings in a way that delivers effective change and encourages different ways of thinking. You will be confident in the use of Microsoft Office programmes including Outlook, Excel and other business tools
- You will be driven by results and have a solutions focused ways to make improvements. You will be self-organised, structured and methodical in your approach to information management with a strong attention to detail
- We believe no one should be left behind
- We find solutions
- We believe we must take the lead
- We drive change
- We believe everything starts with the customer
- We care
What we can offer you
- Pay : competitive salary, with a yearly discretionary bonus, based on your performance
- Holiday : 28 days, and you can buy and sell days
- Pension : 15% non-contributory pension (9% during probation)
- Health and wellbeing : Private Medical Insurance cover available for all employees and free health screenings for over 50s. Life assurance at four times your basic salary, to give you peace of mind. Free access to healthcare apps like Peppy, Unmind, and Aviva Digital GP. Mental Health Allies and an Employee Assistance Programme
- Development : A library of internal training on our myLearn platform
- Family friendly : We have competitive family leave policies
- Diversity and inclusion : We embrace the diversity of our people and empower them to come to work as their true selves. We want them to flourish and be rewarded equally. We have Employee Network Groups, and we pride ourselves on being inclusive and all our offices have first-rate disability access
- Helping our community: One volunteering day each year, and access to volunteering platform Neighbourly
- Schemes : Car Benefit Scheme for electric and hybrid cars. This means you can lease a brand-new electric or plug-in hybrid car, with insurance and more, for a fixed monthly amount. Cycle to Work Scheme. Employee Discount Scheme, to save money across lots of retailers
- Other voluntary benefits : charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans, free fresh fruit and snacks in the office
Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.
ADZN1_UKTJ