Creative Services Manager

4 weeks ago


London, United Kingdom DMS Full time

We nurture bright, passionate people who are innovative and creative in their thinking and ambitious and brave in everything they do.
DMS is a place where our clients feel looked after, where they trust our ability to deliver and to come up with new ways of engaging them and helping them engage their audiences. We strive to be a key agency partner to our clients, delivering consistency of work and quality of service.
Founded in 2002, our headquarters are in London with offices also in Los Angeles and Sydney. We are a full-service creative digital agency. Our people, technology and insights help global media and entertainment, sports and lifestyle brands create, manage, localise, distribute and place their content, and evaluate its media reach.
CREATIVE SERVICES: From concept through to delivery, our Creative Services team produces engaging, impactful and strategic content for marketing campaigns, with a focus on social, digital, broadcast and OOH.
We’ve earned our stripes working with major studios, independent distributors, TV production companies, luxury brands, sports organisations and live entertainment companies.
On every project, our mission is to connect our clients with their audiences through impactful AV creative that inspires, engages and entertains.
We are looking for a talented and strategic Creative Producer that will help drive projects from brief to final delivery across, theatre, film and lifestyle campaigns.
You’ll have a strong history of producing high-quality video content for various mediums and clients, with a primary focus on social, DOOH and broadcast.
In this role you’ll have to multitask confidently and bridge the gap between project management, creative decision making and client relations.
You’ll lead client presentations, identify and pursue new opportunities, help create pitching materials and foster client relationships with existing and potential new clients.


Interpret client requirements and lead the creative direction to develop and execute the look and feel of our clients’ content (e.g. animated artwork, online promos, social content, junkets, DOOH, etc.).
Provide articulate and concise peer-to-peer feedback for all deliverables to enhance creative output throughout the project lifecycle.
Participate in creative brainstorms, develop presentations and treatments, and lead client pitches.
Own the communication with clients from start to finish, providing regular updates, and building a strong and lasting relationship.
Confidently drive multiple projects simultaneously within quick turnarounds and against budget.
Coordinate with the Production Manager and other Creative team members to ensure a smooth running of projects and capacity planning.
Review/QC finished work to ensure the final output meets the original brief, transcripts, delivery specs and brand guidelines.
Produce quotes and monitor resources dedicated to each project.


You have 3+ years of experience crafting compelling AV content at a creative agency, advertising agency, in-house creative team or post-production house.
You are an “ideas” person who can conceptualise and produce smart, clever, innovative content for a variety of media. You will not be expected to create content yourself, but you’ll definitely possess a great sense of aesthetic design and video editing.
You have experience in both Production and Post-production, and have worked closely with film crew, motion graphic designers, editors and sound ops.
This is a highly client-facing role, so you’re a great communicator and have demonstrable experience in building client relationships in a previous production or creative role. Some experience in sales or new business is a bonus.
You should be an expert in delivering projects on time, on budget and on brief, through proactive and appropriate end-to-end management of project scope and resource.
You also show a collaborative spirit when working with other creatives.
You’ve got experience creating quotes and managing basic billing duties.
Possess a good understanding of what works across online advertising and social media. A self-motivated and driven professional, hungry for opportunities, and who doesn’t mind going the extra mile to take projects over the line or help others.

Candidates with a passion for the arts, particularly within the realm of theatre, are highly desirable.



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