Waiter / Waitress - Permanent
3 weeks ago
Gym & swim access at the Fitness Centre
Full training including Flow online trainings and certificates
Employee Assistance Programme (EAP) and wellbeing support
Meals and hot drinks while on duty
Complimentary parking onsite
Friends and family rates for hotel accommodation and special event bookings
Friends and family tickets for Henley Royal Regatta
Staff socials and events
Automatic enrolment in the Club pension scheme
Life assurance scheme
Membership to the Institute of Hospitality after successfully passing probation
Staff accommodation on request Your responsibilities as a Food & Beverage Assistant Assist with room set ups, table clearing, food delivery, beverage preparation and delivery.
Train on and build food and beverage knowledge to know and understand the menus and offer food, wine, and beverage suggestions.
Complete all assigned training within timeframes given.
Keep Member and work areas clean with a Clean As You Go standard adherence.
Keep work area well stocked at beginning and end of shift.
Support a strong collaborative team environment maintaining friendly positive behaviour with Colleagues and Members.
Be responsible for ensuring the day-to-day maintenance of all equipment used and report issues.
Maintain a clean and well-groomed appearance, keeping to the uniform standards as given.
Be aware of the need to observe Health and Safety regulations and advise management of any irregularities.
Complete any other reasonable task as requested.
Be confident with good listening skills.
Ensure that all of the above duties are completed within our Customer Service values at all times. Requirements of a Food & Assistant You should have exceptional customer service skills, be a clear communicator and be able to demonstrate great teamwork. Experience in a similar role is desirable but full training will be given on the job. The role is very hands on, so a can do, and proactive approach is essential and forms part of our One Team ethos. Thanks for your interest in working for Phyllis Court Club If you feel you have the required experience for this role, please send a short cover note explaining your most relevant experience and we will be in touch.
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