Senior IT Project Manager
1 month ago
Senior IT Project Manager Want to apply Read all the information about this position below, then hit the apply button. IMServ is one of the UKs largest independent energy data management providers. Delivering award-winning services to more customers in more places, meeting industry targets, and becoming a benchmark for excellence. Purpose of the job: To manage a portfolio of projects delivering our products to both internal and external customers. Working with stakeholders across IMServ and our external customer base, own the successful implementation of new software products through to live operation. Take an outcome focussed approach to project delivery, finding pragmatic ways to ensure customer satisfaction while maintaining effective project controls. Support or own internal project implementation within the Company where appropriate. Key responsibilities: Working with the wider Innovations Team, own the delivery of IMServs software products to both internal and external customers. Define the appropriate plans and then lead the successful delivery of products within agreed time, cost and quality criteria. Creation of detailed costed project plans that include resource costs. Take a customer-centric approach to stakeholder management, communication and collaboration, focussing on customer satisfaction while ensuring costs are managed effectively. Own and manage the devolved budget for each project, proactively identifying and managing potential cost risks. Quality assure all project deliverables, ensuring they not only meet agreed quality criteria but reinforce and promote our brand and marketing strategies. Proactively manage Risks, Actions, Issues and Dependencies (RAID) within and across the projects effectively. Production on project status reports setting out the overall position covering RAGs, deliverables, milestones, costs and RAID summary. Ensure all projects have an effective Post Implementation Review, capturing all lessons learnt and feeding back to the wider Innovations Team opportunities for improvement. Take a Continuous Improvement approach to Project Management, identifying opportunities to improve quality and reduce costs in our delivery processes. Person Specification An unwavering focus on customer satisfaction. Self-starter able to operate on own initiative. Ability to multitask and meet challenging deadlines. Proven experience in risk and change management. Strong communication and presentation skills Demonstrable stakeholder management flare Organisation skills Strives for continuous improvement. A leader by example with ability to mentor stakeholders and colleagues where required. Skills required: Qualification in Project Management or equivalent Knowledge of project management techniques, both waterfall and agile, and associated tools Proven experience and understanding of Agile methodologies and tools. Proven experience in project delivery to both internal and external customers. Proven experience in people management Proven experience of managing numerous workstreams in parallel Strong Stakeholder Management and demonstrable experience in managing/working with internal and external project teams. Diplomacy, articulate, perseverance, resourceful. Broad business process understanding and background. Company benefits: 28 days annual leave plus Bank Holidays Enhanced Salary Sacrifice Pension Contributions Life Assurance up to 6 X Base Salary* Subsidised Health cover* Subsidised Dental Cover* Contribution towards Eye Tests and Glasses In Office & Out of Office Social Events Car Salary Sacrifice Scheme* Retailer Discounts Platform Employee Assistance Program Wellbeing Centre Reward & Recognition *length of service & T&Cs apply Our people are our main asset. We strive to ensure they remain happy, competitive and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UKs leading and growing energy data collection and meter operations service provider. Diversity and inclusion have long been at the heart of of IMServs success. As we continue our growth, our focus remains on ensuring that equality, diversity and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership. These are the key drivers of our business that our customers really look to us for. (Please note that we reserve the right to close this position before the expiry date)
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