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Senior IT Infrastructure Manager
2 months ago
Senior IT Infrastructure Manager
One of Europe leading food manufacturing and distributions companies with a global presence requires a IT Infrastructure and Operations Manager to based out of its UK hub near to Trowbridge in Wiltshire.
They have developed a range of products designed to ‘enhance health and well-being’ and support British food and farming and focus on using the best ‘ethical and sustainably’ sourced produce.
The I&O Manager is a key member of the IT leadership team and contributes to the development and execution of the enterprise-wide IT strategy and is responsible for ensuring I&O strategy is fully aligned, positioning I&O to deliver compelling business value. This is the most senior role in the infrastructure and operations (I&O) function within IT, accountable for IT I&O throughout the organisation.
The Senior Infrastructure & Operations Manager is responsible for the delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the enterprise including manufacturing and logistics technologies. This role reports to the VP, Information Technology and has line management responsibilities for a team of 10.
Sets the mission, vision, and strategy of the I&O organisation to maximize the success of business and IT enterprise initiatives.
Works with the IT senior leadership team on the service portfolio and governance required to prioritize resources, including budget. Builds successful stakeholder relationships with other IT and business key stakeholders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of IT services to meet those needs.
Develops and controls the annual I&O budget to ensure that it's consistent with the overall strategic objectives of IT and the enterprise and is within Creates a culture of continuous cost optimisation.
Defines, develops, and manages a comprehensive and integrated IT Service Management (ITSM) landscape, based on best-practice processes, disciplines, and related This includes delivery of a comprehensive IT asset management program.
Collaborates with the Chief Information Security Officer (CISO) to ensure I&O contributes to, embraces, and applies security strategy.
Operates a formal governance mechanism to establish and monitor effective controls for the processes and functions performed by I&O Supports periodic reviews by audit teams, compliance teams and other risk-related functions as required.
Extensive IT Infrastructure experience, ideally within a multi-site/multi-branch environment with a Head Office (Manufacturing, Retail, Distribution, etc)
A least 2 years of previous experience managing the day-to-day IT Operations of a medium to large customer-facing organisation.
Significant experience of leading enterprise scale infrastructure transformation, including planning, designing and building solutions that are aligned to strategic objectives.
Experience as a key contributor to a large-scale IT improvement program and knowledge of the associated challenges, is essential
Exceptional leadership skills, with the ability to develop and communicate an I&O vision that inspires and motivates staff and aligns with the IT and business strategy
Evangelizing and implementing transformational initiatives where the target state included agile, DevOps, SRE, cloud adoption at scale.
Excellent analytical, strategic conceptual thinking, strategic planning, and execution skills
Self-starter who self-assesses and solicits feedback from others to improve their performance. Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units
Delivery of hybrid working excellence to improve customer and user experiences Developing staff including coaching, mentoring and performance management. Maximizing effectiveness of nearshore / offshore resource models
This role offers a basic salary up to £90K with an additional car allowance / car, bonus, pension, HC. 3 days a week in the Trowbridge office is required.
