Quality and Planning Assistant Quality and Planning Assistant
3 weeks ago
Job ID: 2606372 | Amazon UK Services Ltd.
Operations is the heart and soul of everything Amazon does. You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts
Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
Work with other departments to find solutions to address common issues or support needs in areas of key performance
Use data analysis to identify ways to optimise safety, quality and productivity
That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day.
You’ll escalate any issues you spot to your manager, but sometimes you’ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, you’ll support your manager in planning shifts to make sure you have enough team members working during peak times.
In our buildings, millions of items are picked and packed by our employees every year. We put the safety of our people above everything else, working in a modern, engaging environment as part of a team that welcomes individuality and diversity.
The culture in our Operation is built on the way our teams bond and a work ethic that helps our business run like clockwork. We take real pride in a job well done, looking out for each other as we play our part in delivering the quality service Amazon is known for around the world.
Advanced proficiency in local language in both written and verbal communication
Relevant experience working with data analytics and using these metrics to identify problems
Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment PREFERRED QUALIFICATIONS
Preferred qualifications are not required to apply for a position at Amazon. Experience of stakeholder management including building and maintaining professional relationships
Upper intermediate proficiency in English
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
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