Manager - Product Manager
4 days ago
Leeds - UK (Principly office based with scope for hybrid)
Department: Product & Marketing
About Us: Protect Group offers innovative technology products and services that are designed to enhance customer experience, boost loyalty and drive revenue growth across different verticals. Protect Group offers the world’s leading end-to-end refundable ticket service through its Refund Protect product. We are working to recreate this success with new products and services for financial services and employee benefits markets. Our mission is to to lead the industry with innovative protection and ancillary revenue services, delivering seamless, personalised interactions for partners and customers.
Role Overview: We are seeking a solution orientated Junior Product Manager to support the development and management of our new products. You will work with the support of the Product Owner to drive the development and optimization of innovative solutions across banking, payments, credit card, and employee benefits. Your role involves translating the product strategy into actionable product roadmaps, conducting marketing research and collaborating with cross-functional teams to deliver seamless user experiences. You will analyze trends, identify growth opportunities, and ensure compliance with industry regulations while leveraging technology to enhance user experience and efficiency. Success in this role requires a blend of strategic vision, data-driven decision-making, and a passion for creating products that empower users and businesses alike.
Conduct Market Research : Gather and analyze customer feedback, competitor insights, and market data to help identify opportunities and inform product decisions.
Cross-Functional Support : Collaborate with Development, Design, and other teams to ensure alignment on goals and timelines, providing updates to the Product Owner.
Contribute to Product Design : Work with UX/UI colleagues to deliver user-friendly designs, ensuring they meet customer needs and business goals.
Regulatory Awareness : Understand and ensure product requirements comply with legal, financial, and industry standards, escalating concerns to the Product Owner when necessary.
Monitor Product Performance : Track and report key performance metrics, highlighting trends and areas for improvement to the Product Owner.
Liaise with internal teams and stakeholders, sharing updates and gathering input to support development of requirements and user stories.
Assist in planning and executing product launches, including preparing documentation, training materials, and marketing content.
Learn and Grow : Continuously expand knowledge of fintech trends, tools, and best practices, contributing fresh ideas to product discussions.
Experience: 3+ years of experience in product management and an interest in banking, payments, or financial services, and a willingness to learn about the industry and its trends.
Understanding of Agile Methodologies: Familiarity with Scrum, Kanban, or other Agile frameworks, and experience working in an Agile environment is a plus.
Analytical Skills: Ability to gather, interpret, and present data to support product decisions and identify trends or insights.
Technical Acumen: Comfortable working with technical teams and understanding the basics of software development, APIs, or digital tools.
Problem-Solving Skills: Ability to break down complex problems, assess options, and propose creative and practical solutions.
Experience working in cross-functional teams and building strong relationships with designers, developers, and other stakeholders.
Tools Experience (Desirable): Familiarity with tools like Jira, Miro, Figma, Slack, and Google Workspace is a bonus.
Salary £30,000 to £35,000 depending on experience.
Flexible working hours and hybrid work options.
Professional development opportunities.
Cycle to Work Scheme.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
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