Vehicle Technician Level 2 or 3 MONDAY TO FRIDAY
3 weeks ago
Technical Claims Specialist, Hybrid Homeworking - Bradford
How about a better work life balance with a hybrid home working role...?
Due to progression/internal movement, our client seek a number of Technical Claims Specialist to work flexibly from home and their Bradford offices once training period has been completed.
Dealing with claims and incoming telephone enquiries received from customers, dealerships and the end users and providing a consistently superior customer service levels at all times by meeting or exceeding our customer's expectations. Using their expert technical knowledge to authorise claims and negotiate claims payments for mechanical breakdown, parts and labour rates, which can often involve very high values.
To ensure all telephone claims are processed proactively and efficiently within the limits of authority and in line with company policy and ensure claimants are informed of the status of the claim - where a claim is rejected or adjusted.
Where requested to process claims payments within the limits of authority and in line with company policy and the terms and condition of the product.
Using their technical expertise to make claims decisions.
To conform to all company policies in force at all times e.g. the security of corporate information, electronic mail policy, computer usage policy.Holds a City & Guilds/NVQ Level 2 or 3 certificate or equivalent in Motor Vehicle Engineering (Essential).
Monday to Friday - between 0830 and 1730 - 37.Optional overtime (x1.5) (Apply online only) every Saturday
Company pension scheme
4x annual salary life insurance benefit
Hybrid homeworking schedule once training has been completed
Optional benefits to buy - cycle to work scheme, holidays to buy scheme, gym flex and PMI health careKey:
Vehicle Technician, Mechanic, NVQ Level 3, IMI Level 3, Technical Claims Specialist, Claims Specialist, Claims Advisor, Claims Handler, Insurance, Warranty Insurance, Bradford #J-18808-Ljbffr
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