IT Helpdesk Support Analyst

2 weeks ago


Bradford, United Kingdom Clear IT Recruitment Limited Full time

Our client is looking for a 1st Line IT Support Desk Analyst to join their Bradford based team.
Support IT hardware on site, including repairs, wireless and wired network troubleshooting, reimaging and initial software triage.
• Maintain IT facilities, including multimedia and PCs to enable effective teaching.
• Deliver basic training for key services to all stakeholders on a one to one basis.
• Advise stakeholders on key corporate applications, including file access, one drive, SharePoint etc.
• Active involvement in yearly refresh projects for on-site devices and network infrastructure.
• Complete and file service tickets in the service desk system for self and team.
• Report any safeguarding concerns immediately to a Designated Safeguarding Lead.
• Carry out any other reasonable duties as requested by the IT Services Team Leader.
Full UK driving licence and access to own Vehicle
• Supporting IT to include troubleshooting and set up of telecoms, networking components and end user computer devices
• Microsoft Office, especially Outlook, Excel and Word
• Windows Desktop OS, networking, Siemens telephony, active directory and incident management systems
• IT security best practices
• Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.
Job Title: 1st Line Support Desk Analyst - 5248
Name * Email * Telephone * Attach your CV Maximum upload size: 5MB If you are human, leave this field blank. 2 Station Road, BrundallNorwich, NR13 5LA For Legal & Financial Recruitment, please visit:
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